Head of the Commercialisation Promotion Office

Head of the Commercialisation Promotion Office, reporting to the Head of the Applications and Solutions Department, Directorate of Commercialisation, Industry and Competitiveness. Under the direct authority of the Head of the Applications and Solutions Department, you will manage and coordinate the promotion of ESA's commercialisation activities, as well as the Commercialisation Gateway and the Industry Gateway, the Directorate's interface with industry, liaising with other departments in the Directorate. Close cooperation will be ensured with the Communication Department for all matters relating to B2B communications. You will also provide support services to the various commercialisation programmes of the Agency.

Duties

• Supporting the definition and implementation of the promotion strategy;
• Implementing activities to promote ESA commercialisation programmes, including websites, social media channels, publishing and event support;
• Raising the visibility of ESA's partnerships with industry and maintaining interaction with a broad community of European companies;
• Managing the ESA Commercialisation Gateway as a single, visible ESA interface with external non-space entities potentially interested in doing business in space;
• Managing the Industry Gateway, in close coordination with the other departments in the Directorate;
• Ensuring the coherence, synergy and efficiency of promotion activities across Directorate programmes and projects;
• Reporting to the relevant ESA bodies on the main activities and output of the Office;
• Identifying, assessing, managing and reporting the health and safety risks in your area of responsibility.

Qualifications

• Experience in communications, marketing, sales, community management or related disciplines.
• Experience in team management and project management.
• Knowledge of markets and products in the space economy and commercial activities linked to space.
• Knowledge of ESA's institutional framework and its commercially focused programmes.
• A master's degree in a relevant scientific, technical or business field along with a master's degree in marketing or business management are required for this post.

Additional requirements

• The potential to manage individuals or a team of experts;
• The ability to organise their activities and ensure a motivating work environment;
• Strong leadership capabilities, with proven relationship management and communication skills;
• The ability to drive your team's performance, developing your people by encouraging learning, delegating responsibility and giving regular and constructive feedback;
• Strong problem-solving skills to deal with day-to-day operational challenges, together with demonstrated planning and organisational skills;
• Strong result orientation with the ability to set priorities and present practical solutions both orally and in writing;
• The ability to manage challenging situations proactively and constructively and to be customer focused;
• People management experience would be an asset, as would international experience, i.e. outside your home country, as well as experience in diverse functional areas relevant to ESA activities;
• The ability to relate team objectives to the overall and evolving organisational goals and context;
• The ability to anticipate problems, resolve complex issues, and relate situations to their context, as well as to support others, such as team members, senior management and other stakeholders, in this process;
• The ability to interface and network with people at all levels.

Diversity, Equity and Inclusiveness

ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged. At the Agency we value diversity, and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process.

Important Information and Disclaimer

In principle, recruitment will be within the advertised grade band (A2-A4). However, if the selected candidate has less than four years of relevant professional experience following the completion of the master's degree, the position may be filled at A1 level. During the recruitment process, the Agency may request applicants to undergo selection tests. Additionally, successful candidates will need to undergo basic screening before appointment, which will be conducted by an external background screening service, in compliance with the European Space Agency's security procedures. Note that ESA is in the process of transitioning to a Matrix setup, which could lead to organisational changes affecting this position.

Nationality and Languages

Please note that applications can only be considered from nationals of one of the following States: Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada, Latvia, Lithuania, Slovakia and Slovenia. The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.