Omnichannel Customer Experience Advisor in Bristol

Overview Omnichannel Customer Experience Advisor European Foundation for Business Qualification (EFBQ) • Bristol, England, GBA leading foundation in business qualifications seeks a Customer Experience Advisor to deliver exceptional service and resolve inquiries efficiently. The ideal candidate will possess excellent communication skills, a commitment to customer satisfaction, and the ability to multitask in a fast-paced environment. Responsibilities include handling complaints, maintaining records, and supporting operational teams, all while promoting the organization\’s sustainability values and ensuring compliance with regulations.Responsibilities Handle complaints and resolve inquiries in a professional and timely manner.Maintain accurate records and documentation of customer interactions.Support operational teams to ensure a seamless customer experience.Promote the organization\’s sustainability values in interactions with customers and colleagues.Ensure compliance with applicable regulations and policies in customer interactions.Qualifications Excellent communication skills and a customer-focused mindset.Commitment to customer satisfaction and quality service.Ability to multitask in a fast-paced environment and manage multiple inquiries concurrently.

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