Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help families find their perfect home and support them through the process.
- Company: Join a dedicated Housing Services team making a real difference in the community.
- Benefits: Competitive salary, training opportunities, pension scheme, and more.
- Why this job: Be part of a mission to improve lives by providing housing solutions.
- Qualifications: Understanding of homelessness legislation and strong communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an Accommodation Solutions Officer to join our Housing Services team. This role is pivotal in supporting the continuous development, improvement and success of the Temporary Accommodation and Resettlement service. You will provide housing options advice to households in temporary accommodation and promote effective move‑on to permanent housing, including intermediate rent, private rented and social housing. You will also undertake suitability reviews, manage tenancy support issues, liaise with accommodation providers and assist with complex enforcement cases. This includes preparing written statements for judicial reviews or other legal challenges.
Key Responsibilities
- Place single persons and families into suitable accommodation following policy and procedures.
- Ensure equitable and cost‑effective use of resources in compliance with statutory requirements.
- Undertake suitability assessments when offering accommodation.
- Provide advice and guidance to households on housing options and manage expectations.
- Monitor bidding activity and support households in making informed choices.
- Liaise with internal teams and external agencies for tenancy support and referrals.
- Investigate breaches of tenancy conditions and take appropriate action.
- Respond promptly to enquiries and complaints, including those from elected members and MPs.
- Maintain accurate records and contribute to policy development and service improvement.
About You
Knowledge & Experience
- Understanding of homelessness legislation and welfare reform.
- Experience delivering frontline services to homeless households.
- Strong communication skills (verbal and written).
- Ability to manage a varied workload and work independently.
Values & Behaviours
- Putting Communities First
- Respect
- Integrity
- Working Together
Salary & Benefits
- Competitive salary (Grade E)
- Access to training and development opportunities
- Pension scheme and other benefits
How to Apply
Please submit your application addressing the selection criteria and demonstrating how you meet the required values and behaviours. Once you've submitted your application, you can expect to hear from us within 2‑4 working days to discuss your suitability and next steps. You'll receive a call from a Manchester‑based number starting with 0161.
Accommodation Solutions Officer employer: European Foundation for Business Qualification (EFBQ)
Contact Detail:
European Foundation for Business Qualification (EFBQ) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Solutions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of putting communities first and working together.
✨Tip Number 3
Practice your communication skills! Whether it's answering questions or discussing complex cases, being clear and confident will set you apart. Consider mock interviews with friends or mentors to sharpen your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and making a difference in housing solutions.
We think you need these skills to ace Accommodation Solutions Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Accommodation Solutions Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since strong communication is key in this role, don’t shy away from demonstrating your verbal and written skills. Whether it’s through your cover letter or CV, make it clear how you can effectively communicate with households and stakeholders.
Highlight Relevant Experience: If you've got experience in frontline services or knowledge of homelessness legislation, make sure to bring that to the forefront. We want to see how your background prepares you for the challenges of this position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress. Plus, it’s super easy!
How to prepare for a job interview at European Foundation for Business Qualification (EFBQ)
✨Know Your Legislation
Make sure you brush up on homelessness legislation and welfare reform before the interview. Being able to discuss these topics confidently will show that you understand the core issues affecting the role of an Accommodation Solutions Officer.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about situations where you had to manage expectations or resolve complaints, as these will be relevant to the job.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've handled complex cases or tenancy support issues in previous roles. Highlight your ability to think critically and come up with effective solutions, as this will resonate well with the responsibilities of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, or their approach to service improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
