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For Companies At a Glance
- Tasks: Manage dental cases, communicate with practices, and support lab operations.
- Company: A busy, quality-driven dental laboratory in Crediton/Exeter.
- Benefits: Competitive salary, full training, and a friendly team environment.
- Why this job: Join a supportive team and gain valuable experience in the dental field.
- Qualifications: Previous admin experience preferred; strong communication and organisational skills required.
- Other info: Stable Monday to Friday hours with opportunities for growth.
The predicted salary is between 25000 - 30000 £ per year.
We are a busy and quality-driven dental laboratory providing high-standard prosthetics and restorative solutions to clinicians. As our workflows continue to grow, we are looking for an organised and motivated Administrative Assistant to support the smooth running of the lab and maintain excellent communication between technicians, dental practices and patients.
Key Responsibilities
- Manage incoming and outgoing cases, including logging cases, updating digital case-tracking systems, and preparing job sheets.
- Communicate professionally with dental practices regarding collections, queries, turnaround times and delivery updates.
- Answer phone calls, emails, and general enquiries with a friendly and helpful approach.
- Organise couriers and manage daily dispatch of completed work.
- Maintain accurate digital and physical records for prescriptions, materials, and compliance documents.
- Assist with invoicing, payment tracking, and basic accounts administration (training provided if needed).
- Support technicians with document preparation, scheduling, and general office tasks.
- Help ensure the lab maintains Damas relevant documentation and GDC-aligned administrative practices.
- Contribute to a positive, organised, and efficient working environment.
Skills & Experience
- Previous admin or office experience (dental or medical sector experience a bonus but not essential).
- Strong organisational and multitasking skills, with the ability to prioritise cases and deadlines.
- Excellent written and verbal communication.
- Confident using Microsoft Office and willing to learn dental lab software systems.
- High attention to detail, especially when handling prescriptions and case information.
- Friendly, reliable, and professional manner.
- Ability to work independently and collaboratively with technicians and couriers.
What We Offer
- Friendly, supportive team including experienced dental technicians.
- Full training on dental lab workflows and case management systems.
- Opportunities for development within a growing laboratory.
- Competitive salary and benefits.
- Monday-Friday hours with stable, predictable work patterns.
How to Apply
Please send your CV and a short cover letter by Email. Interviews will be scheduled on a rolling basis.
Dental Administrative Assistant in Exeter employer: European Dental
Contact Detail:
European Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Administrative Assistant in Exeter
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. It shows you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Dental Administrative Assistant in Exeter
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight your relevant experience, especially any admin roles, and don’t forget to showcase your organisational skills. Keep it clear and concise – we love a tidy layout!
Personalise Your Cover Letter: Don’t just send a generic cover letter. Tailor it to us! Mention why you’re excited about the Dental Administrative Assistant role and how your skills align with our needs. A personal touch goes a long way!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to communicate clearly and professionally. Use a friendly tone, but keep it professional – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at European Dental
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dental Administrative Assistant. Familiarise yourself with the key responsibilities mentioned in the job description, like managing cases and communicating with dental practices. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, think of specific examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, especially when handling important documents.
✨Practice Your Communication
As you'll be interacting with technicians, dental practices, and patients, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and professionally. You might even want to role-play with a friend to get comfortable with the friendly and helpful approach they’re looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the lab's workflows or team dynamics. This shows that you're not only interested in the position but also eager to contribute positively to their environment. It’s a great way to leave a lasting impression!
