Principal, Treasury Operations in Westminster

The Principal manages and oversees (day-to-day) a team that directly interfaces with Treasury teams. They are responsible for ensuring the funding and timely settlement/management of EBRD\’s Banking and Treasury products across global markets. In addition to the operational management of the team, the individual will closely interact across wider functions, engaging with teams that include Treasury, Cash Management and Payments. Completing complex operational tasks across the function, the individual will act as a \”subject matter expert\” (SME) across Trade Support/Treasury Settlements and Collateral Operations processes. The Principal is usually involved in the team\’s contribution to projects which may require testing, adjust, amendments to processes and/or how transactions are booked/settled. The role holder will be the first in the team to learn new complex routines initiated by the senior manager in response to wider business needs. This person typically oversees more complex ongoing tasks within the team and assists the Associate Director in the training and development of less experienced members of the team. Where necessary, the role holder will also represent the team during interaction with other financial institutions, handling communications on treasury (settlement) related matters. The role holder will also need to adopt a continuous improvement mindset, supporting improvement initiatives in the team.

Accountabilities & ResponsibilitiesOperational Performance

Manage the operational delivery of the team on a day-to-day basis, ensuring a \’no surprises\’ approach to service performance and delivery across key users

Identify any shortfalls in resources versus expected demand, ensuring timely escalation of issues through established governance routes (capacity management)

Responsible for monitoring team health, capacity and availability of team members, ensuring the team is collectively focused on the highest priorities

Ensures that team members maintain service standards, managing backlogs and liaising with stakeholders as needed

Communicate with relevant departments that may have significant implications for projects (or related transactional activity) to ensure that the decision-makers are aware of the risks involved

Operational Standards, Risk, Control & Governance

Support a culture where all team members are responsible for the quality of their output. Ensures a trusting and safe environment is developed where problems are raised

Manage risks to a successful outcome through the established Risk management framework

Support the broader improvement of OSMs control environment, including the design of preventative controls

Liaises with internal and external auditors, responding to queries as necessary

Ensure that new processes and practices are conducted in line with quality standards, applicable standards/policies and relevant legislation

Where necessary, identifying shortfalls in standards and help lead any required remediation activity

Oversee the training of newly hired colleagues, provide on-the-job mentoring and manage their work to ensure high standards of work practices and objectives are met

Provide expertise in products, processes and/or procedures and lead interdepartmental special projects aimed at the facilitation of cooperation, exchange of information and harmonisation of internal policies and procedures.

Where necessary, deliver educational material across wider teams (within and outside of OSM)

Continuous Improvement

Support the Associate Director in operationalising a \’best in class\’ function, using contemporary techniques, principles and practices to achieve this

Supporting the identification and implementation effort associated with driving improved efficiencies in OSM. Where necessary deploying continuous improvement and automation to achieve improvements

Employ operational metrics to manage workload, identifying opportunities to realise efficiencies

Demonstrate personnel commitment to change, deploying team members to achieve the same

Service Management & Third Party Management

Where required, support senior management by operationally managing teams in a hybrid staff/outsourced organisational structure

Delivering operational performance to the service levels and standards established across OSM. On a daily basis, manage a team by maintaining a constant view of established operational metrics to ensure effective planning and execution of work in progress queues and adherence to agreed service levels

Help manage supply and demand by working in a collaborative fashion with the Business so that future demand can, where possible, be managed in line with expected service levels

Financial Monitoring

Working with the Associate Director, ensure that people resources are kept at an appropriate level to manage budget challenges and departmental implementation requirements (note: though no direct budget responsibility)

Stakeholder Management

Successfully engage with stakeholders across our end-to-end processes through regular briefings and updates

Works collaboratively with stakeholders to facilitate and positively influence solutions and sustainable operations

Ensures that key dependencies to operational delivery are understood. Proactively works with the Business to identify and manage backlogs, guiding them on prioritisation and the team capacity to deliver

Be an ambassador for OSM across other departments and, where necessary, participate in relevant committees as necessary

Leadership & People Management

Ensures the smooth running of the team on a day to day basis

Responsible for performance managing, coaching and developing staff. Where necessary, take responsibility for the recruitment of team members

Demonstrate the Bank\’s behavioural competencies and corporate behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times

Deputise for the Associate Director, as required

Assumes additional responsibilities as assigned by the Associate Director

QualificationsThe individual appointed must have the necessary seniority to be able to take on responsibilities associated with the role, being able to handle the pressures of the role in a manner appropriate to the Bank.

University educated, or equivalent work experience

Comprehensive understanding/experience of treasury and banking products transacted by EBRD, enabling the candidate to confidently dissect more unusual or complex operational challenges related to the Banks products and transactions

Appreciation of the impact of Operations Banking/Treasury functions with other key departments

Preferable to have experience of helping transform a team utilising continuous improvement techniques

Ability to proactively identify opportunities for improved business value and process improvement

Experience of employing MI & Analytics to manage workload or operational teams

Excellent written and verbal communication in English required as well as negotiation, presentation and business skills

Must have positive, collaborative and solution orientated attitude with a track record of achieving results

Outstanding management and interpersonal skills

Experience with mentoring, training and/or managing/supervising small teams

Excellent problem solving, people and conflict management skills along with demonstrated ability to interact, influence and operate at a high level with internal and external stakeholders

Attention to detail, strong analytical skills with the ability to organise, multi task and prioritise effectively to meet deadlines

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people\’s lives and help shape the future of the regions we invest in.

Benefits & Work Environment

Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.

A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.

A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.

An environment that places sustainability, equality and digital transformation at the heart of what we do.

A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank\’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

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