Principal, Agile Delivery Manager- Digital Workplace

The Principal is responsible for defining the strategy and leading the implementation of their specialism across delivery teams in Digital Workplace, the department and customers. The role’s core focus is to enable engineering teams to operate as efficiently and effectively as possible in line with and in order to deliver maximum value to our business.

The Principal is responsible for leading delivery teams, working cross functionally across the department and with the business to implement and develop standards, foster a unified approach, and leverage agile values, principles, and practices. The role facilitates an environment conducive to the success of engineering teams and is accountable for the strategy and delivery of their specific departmental and business strategies. The role constantly innovates and leads the creation of a product and delivery mindset, ensuring high levels of engagement, effective adoption of business change with internal teams, business stakeholders and external partners.

Accountabilities & Responsibilities

• Simplify to amplify: Working within a capability and/or across the department, and in collaboration with Product Owners, the Principal takes a strategic approach to simplifying processes and removing unnecessary complexity. They focus on enabling teams to prioritise and complete the highest-value work, recognising that speed and impact are achieved by eliminating bottlenecks and waste.
• Act decisively, commit fully: The Principal role models, champions, and enables teams to make informed decisions by providing clear understanding of the "why, what, and how," ensuring full alignment and commitment from all involved.
• Listen well and speak up: The Principal role models and champions behaviours that foster psychological safety and healthy communication within their teams. They believe that when people feel heard and encouraged to share diverse perspectives, the team delivers better outcomes.
• Collaborate smartly: The Principal thinks "Bank Wide" and champions collaboration across IT functions, EBRD business teams, and external partners. They facilitate open dialogue and actively work to break down silos, ensuring that team members across different functions are aligned and focused on continuous improvement.
• Engineering Excellence: The Principal leads in embedding delivery principles and ways of working across teams, creating an environment where engineers can thrive. They recognise the ultimate value of technical delivery and actively foster a culture of engineering excellence aligned with IT standards and best practices.
• Agile Ways of Working: The Principal will be a leading member of the agile community of practice, and will act as champion for ways of working. The role leads the continuous improvement of the playbook and fosters a culture for teams to actively seek feedback using data on velocity, cycle times and other key metrics.
• Managing cost and budget: The Principal, though not directly managing a cost centre, is responsible for delivering work in a cost-effective manner. They enable teams to focus on optimising efficiency and delivering value, ensuring resources are used effectively to maximise ROI.
• Quality at our core: The Principal takes full accountability for ensuring that team members deliver work to the expected levels of quality and within deadlines. They work closely with the Quality Community of Practice to ensure the bank's quality assurance standards are understood and embedded into the team’s ways of working.
• Secure First: The Principal plays a crucial role in enabling teams to adopt a shift-left approach to security, coordinating the planning and alignment of work to ensure that security is embedded throughout the delivery process.
• Drives User Experience: The Principal works closely with teams to foster a user-centric and outcome-focused culture, ensuring that every piece of work is aligned with business goals and prioritises the user experience.
• Specialisms: Lead and take ownership of complex, cross-functional IT delivery programs across multiple squads, ensuring alignment with organisational technology strategies and objectives.

Knowledge, Skills, Experience & Qualifications

• Proven experience in delivering complex initiatives across the full spectrum of Digital Workplace capabilities.
• Expert understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.), with significant experience in leading complex, cross-functional technology delivery programs and projects.
• Excellent leadership and communication skills, enabling strong engagement with senior stakeholders across business and technical teams.
• Experience in risk and dependency management, proactively identifying and mitigating delivery risks across multiple teams.
• Extensive experience in Agile delivery, with a strong track record of leading complex, cross-functional programs and projects.

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.