Assistant CSD in London

Responsibilities

• Provide administrative support and secretarial assistance to senior and/or other managers in the Climate Strategy and Delivery team.
• Ensure smooth running of the managers' business activities including extensive travel planning, expenses, diary management, internal high‑level meetings and day‑to‑day support.
• Arrange hotel/travel arrangements, itineraries and visas for the entire CSD Group according to EBRD policy.
• Carry out secretarial and administrative duties for the entire CSD Group, including Managing Director and Directors.
• Manage diaries, arrange internal and external meetings and conference calls, and receive visitors to ensure seamless execution.
• Draft, check and proofread correspondence as needed.
• Maintain comprehensive filing in hard copy and electronic systems (Teams Channels, Live link, etc.) and archive for managers/team.
• Conduct ad‑hoc or specific tasks assigned by the Line Manager when required.
• Maintain team shared calendar, weekly whereabouts and contact database.
• Provide secretarial cover during absences and handover notes to ensure a smooth transition.
• Support the CSD Budget Officer with budgetary functions for the CSD Group.
• Play a key role in organising travel and logistical arrangements for the EBRD Delegation at the annual Climate Change Conference (COP).
• Assist in managing and coordinating conferences and events; troubleshoot to ensure smooth and timely execution.
• Assist in organising and coordinating internal team‑building events such as team retreats and drinks.

Qualifications

• High school education (required).
• A recognised secretarial qualification is useful but not essential.
• Fluent in English with excellent written and oral communication skills.
• Knowledge of another language (e.g., Russian, German, French, or Arabic) both written and spoken is useful.

Experience and Knowledge

• Strong team player with ability to cooperate and collaborate effectively.
• Proven track record of relevant business experience.
• Knowledge of SAP is essential; tasks include raising purchase orders, preparing budget reports, creating parked journals, and generating cost recharge reports.
• Secretarial and administrative experience essential.
• Good organisational skills, proactive, flexible attitude to work.
• Ability to use initiative to undertake tasks and projects without guidance.
• Self‑motivated with ability to prioritise and multitask.
• Good communication skills, attention to detail, and accuracy.
• Good knowledge of the Department's procedures and the EBRD – useful.
• Good numeracy skills – useful.
• Ability to cope well under pressure.
• Build effective working relationships with clients and colleagues in a multicultural environment.
• Conscientious, reliable, flexible, professional, helpful attitude.
• Capable of multitasking while remaining calm and professional.
• Work efficiently handling simultaneous assignments across a wide range of bank-wide contacts.
• Excellent interpersonal manner, including tact and diplomacy.
• Exercise judgment and deal discretely with confidential/sensitive information.
• Confidence to put self forward for various projects and quickly understand requirements.

Technical Skills

• Computer literate: Windows, Microsoft Outlook, Word, Excel, PowerPoint.
• Knowledge of SAP desirable but not essential.
• Typing speed of at least 55 words per minute.

Benefits

The EBRD environment provides varied, stimulating and engaging work, allowing interaction with a wide range of experts across financial, political, public and private sectors. The working culture embraces inclusion and celebrates diversity, placing sustainability, equality and digital transformation at the heart of what we do. You will be part of a pioneering and diverse international organisation, using your talents to make a real difference and shaping the future of the regions we invest in. Flexible working is offered with an expectation to attend the office 50% of the working time.

Equal Opportunities

As an inclusive employer, the EBRD promotes flexible working and ensures that everyone is treated with respect and given equal opportunities. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.