Associate, People Solutions & Advisory

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Works under supervision and guidance of the Principal, People Solutions & Advisory, and together with other team members, to provide operationally excellent HR advisory services across the Bank to line managers and staff.

Indicates to the relevant HROD team where people solutions are required through the relevant internal mechanisms, whilst optimising technology and data to provide insights.

• Accountabilities & Responsibilities
• Provides tailored advice and guidance to staff and managers in order to support and influence the business in the implementation of HR policies and procedures, escalates issues within the team and HROD as appropriate.
• Close cooperation and seeks expert advice from HR centres of expertise including Reward & Benefits, Talent Development and Acquisition, Employee Relations and HR Operations.
• Provides assistance and problem solving related to more complex referred queries from line managers and staff at all levels, liaising with HR centres of expertise as necessary.
• Facilitates sensitive employee relations issues. Plays a key role in keeping a good employee relations environment and a high level of staff engagement and trust.
• Prepares, analyses and interprets various HR metrics and KPIs and providing feedback.
• Supports and contributes to staff health and other employee relations activities and processes, including compiling scripts, presentations, coordinating meetings with employees / line managers, ensuring required paperwork is submitted, tracking the progress of referrals or actions, recording outcomes against timetables, answering staff queries and holding staff clinics, liaising between Managers and the relevant HRBP liaising with other HROD teams
• Works collaboratively with ER, People Solutions & Advisory, HR Business Partnering, HR Operations, COEs in order to ensure the provision of a high quality service.
• Actively collaborates with HR centres of expertise to implement HR initiatives.
• Record-keeping to underpin sound administration of Bank personnel: Documenting and filing an accurate audit trail to clarify policy decisions and/or to document rationale for policy variations in the realms of reward and employee lifecycle events.

Ensuring adequate details are kept and filed correctly so that any future recollection of a decision is fully captured and easily retrievable.

Documenting and accurately filing contemporaneous notes of manager/employee meetings about pertinent HR matters (includes using template chronology document).

• Enabling the successful execution of the distinct HR projects through proactive implementation and delivery of defined project stages.
• This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.
• Knowledge, Skills, Experience & Qualifications
• Graduate (minimum degree) in relevant discipline preferred or equivalent experience.
• CIPD or equivalent (either completed or studying towards). Desirable.
• Demonstrable clear understanding of all HR elements of the employee life cycle and policies.
• Demonstrable proactive approach, results focused with the ability to display good judgement during in a demanding client facing role.
• Self-motivated with excellent organisational and administrative skills, the ability to prioritise and multitask is essential.
• Strong partnership and client orientation skills to enable positive engagement with stakeholders throughout the Bank.
• Analytical skills to deliver insight on qualitative and quantitative organisational data to drive decision making.
• Experience in the use and application of technology, data analytics experience and the ability to generate insight through systems and tools.

Previous use of case management tools desirable.

• Skills in facilitation. Ability to communicate and influence diplomatically and effectively at all levels.
• Change management experience, displaying confidence in guiding both managers and staff.
• Fluency in English both written and oral. Knowledge of another language is a plus.
• Experience of working in a multi-national environment with a dispersed workforce.
• What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience!

You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work.

• We bring these to life through our
• Workplace

Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact.

These principles shape our culture and define our success.

We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity.

Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.

• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank’s core values which are at the heart of everything it does.

As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment.

The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

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