Associate, Environmental & Sustainability, Grievance Management and Response
Associate, Environmental & Sustainability, Grievance Management and Response

Associate, Environmental & Sustainability, Grievance Management and Response

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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European Bank for Reconstruction and Development

At a Glance

  • Tasks: Coordinate responses to environmental and social complaints from stakeholders.
  • Company: Join EBRD, a leader in sustainable development and environmental responsibility.
  • Benefits: Flexible working, inclusive culture, and opportunities for professional growth.
  • Other info: Diverse team environment with a focus on innovation and collaboration.
  • Why this job: Make a real difference in sustainability and human rights through impactful projects.
  • Qualifications: Passion for environmental issues and strong communication skills.

The predicted salary is between 36000 - 60000 £ per year.

EBRD is seeking an Environmental and Social Associate: Grievance Response, to join its Environmental and Social Department (ESD). The Associate will coordinate the implementation of EBRD's newly established response to complaints and concerns from external stakeholders regarding environmental, social and human rights concerns associated with EBRD projects.

ESD works closely and interacts daily with the banking teams and other departments as relevant to drive the shared agenda of sound environment and sustainable development. ESD is a team of specialists responsible for the environmental and social appraisal, assessment and monitoring of the Bank's portfolio of projects and activities in various sectors. ESD is responsible for, and the custodians of, the Environmental and Social Policy (ESP).

Main interaction is with the Banking teams during project development and implementation, where active participation is expected from ESD in assessing gaps against applicable policy provisions, identifying, and developing solutions and opportunities, thereby ensuring compliance as well as increased environmental and social transition impact, delivering sound environment and sustainable development.

Within its mandate, ESD:

  • conducts oversight and verification of the Bank's approaches and assessments,
  • interacts frequently with the Board, banking and external stakeholders,
  • is responsible for data collection and data management,
  • is responsible for standards and minimum requirements,
  • oversees and assesses environmental and sustainability-related risk,
  • is responsible for monitoring, reporting, verification,
  • is responsible for the ESP and related policy management and policy development, methodologies and guidance.

The Associate is expected to manage tasks and initiatives and may work individually or with the support of Analysts. The Associate will typically work under general guidance of more senior team members.

A working culture that embraces inclusion and celebrates diversity; An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength.

As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expect our employees to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted for further consideration.

Associate, Environmental & Sustainability, Grievance Management and Response employer: European Bank for Reconstruction and Development

The EBRD is an exceptional employer that champions a culture of inclusion and diversity, ensuring that every employee feels valued and respected. With a strong commitment to sustainability and social responsibility, the organisation offers meaningful opportunities for professional growth while fostering a collaborative environment where innovative ideas thrive. Located in a vibrant city, employees benefit from flexible working arrangements and the chance to engage with a diverse team dedicated to making a positive impact on communities across the globe.
European Bank for Reconstruction and Development

Contact Detail:

European Bank for Reconstruction and Development Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate, Environmental & Sustainability, Grievance Management and Response

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. We want you to show genuine interest in their work, especially in sustainability and environmental issues. Tailor your answers to reflect how your values align with theirs.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to build confidence. We suggest focusing on common questions related to grievance management and response, so you’re ready to impress when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Associate, Environmental & Sustainability, Grievance Management and Response

Environmental and Social Appraisal
Grievance Management
Stakeholder Engagement
Data Collection and Management
Risk Assessment
Policy Development
Monitoring and Reporting
Analytical Skills
Communication Skills
Project Management
Sustainability Practices
Problem-Solving Skills
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in environmental and social issues. We want to see how your skills align with the role of Grievance Response Associate, so don’t hold back on showcasing relevant projects or initiatives you've been involved in.

Showcase Your Passion: Let your enthusiasm for sustainability and social responsibility shine through in your application. We love candidates who are genuinely passionate about making a difference, so share any personal experiences or motivations that drive you in this field.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter.

How to prepare for a job interview at European Bank for Reconstruction and Development

✨Know Your Stuff

Make sure you understand the key environmental and social policies relevant to the role. Brush up on EBRD's Environmental and Social Policy (ESP) and be ready to discuss how it impacts project development and implementation.

✨Show Your Team Spirit

Since the role involves working closely with banking teams and other departments, highlight your teamwork skills. Prepare examples of how you've successfully collaborated in the past, especially in diverse environments.

✨Be Ready for Real Scenarios

Expect situational questions about grievance management and response. Think of specific instances where you've dealt with complaints or concerns, and how you approached finding solutions while ensuring compliance.

✨Embrace Diversity

EBRD values diversity and inclusion, so be prepared to discuss how you can contribute to this culture. Share your experiences working in diverse teams and how you promote an inclusive environment in your previous roles.

Associate, Environmental & Sustainability, Grievance Management and Response
European Bank for Reconstruction and Development
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