At a Glance
- Tasks: Lead the Quality Assurance function, ensuring top-notch food safety and quality standards.
- Company: Join a leading food manufacturer committed to excellence and customer satisfaction.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact on food safety and quality while building strong customer relationships.
- Qualifications: 3+ years in food quality management and a degree in Food Science or related field.
The predicted salary is between 40500 - 49500 £ per year.
To lead the Quality Assurance function for the Mini Line, ensuring the highest standards of food safety, quality, legality and customer compliance are consistently achieved.
The role is responsible for implementing and maintaining customer-specific requirements, acting as the primary technical contact for the customer, and building strong customer relationships through regular communication, effective issue resolution and delivery of continuous improvement.
Working closely with the Technical Manager, Production and Operations teams, the Quality Assurance Manager will ensure that the Quality Management System, HACCP, customer Codes of Practice and legal requirements are fully implemented and embedded within the operation, while driving a proactive food safety and quality culture across the Mini Line.
KEY RESPONSIBILITIES
- Customer Management
- Act as the primary technical contact for the Mini Line customer.
- Build and maintain strong customer relationships through regular meetings and effective communication.
- Ensure all customer requirements, standards and Codes of Practice are implemented, maintained and continuously reviewed.
- Manage customer audits, visits, complaint investigations and technical queries.
- Lead the completion of customer corrective and preventive actions (CAPA) within agreed timescales.
- Monitor customer performance metrics (CPM) and implement improvement plans to reduce customer complaints.
- Food Safety & Quality
- Lead the implementation and maintenance of customer food safety and quality standards across the Mini Line.
- Ensure compliance with HACCP, GMP, BRCGS, legal requirements and internal Quality Management Systems.
- Ensure Critical Control Points (CCPs) and prerequisite programmes are effectively monitored and verified.
- Maintain robust systems for product release, non-conformance management and product traceability.
- Ensure microbiological, environmental and analytical testing programmes are completed, reviewed and trended.
- Lead root cause investigations and ensure effective corrective and preventive actions are implemented.
- Drive continuous improvement of food safety, quality systems and customer compliance.
- Operational Excellence
- Work closely with Production, Engineering and Supply Chain teams to ensure quality requirements are fully integrated into daily operations.
- Ensure quality procedures, policies and work instructions remain current and compliant with customer requirements.
- Review and improve quality systems based on audit findings, customer feedback and performance trends.
- Support new product launches, process improvements and continuous improvement initiatives.
- Analyse technical KPIs and implement actions to improve performance.
- Audits & Compliance
- Lead customer, and internal audits for the Mini Line.
- Participate in BRCGS, third-party audits
- Ensure all audit findings related to the line are investigated, corrective actions implemented and effectiveness verified.
- Maintain audit readiness at all times.
- Support the Technical Manager during external audits and customer visits.
- Leadership
- Lead, coach and develop the Mini Line Quality Team.
- Promote accountability, ownership and continuous professional development.
- Drive a positive food safety and quality culture throughout the operation.
- Ensure effective communication between all shifts and departments.
- Support succession planning and capability development within the technical team.
- Health & Safety
- Ensure all technical activities comply with company Health & Safety policies and legal requirements.
- Promote safe working practices and investigate accidents, incidents and near misses.
- Lead by example in maintaining a safe working environment.
- KEY ACCOUNTABILITIES
- Delivery of customer food safety and quality requirements.
- Customer relationship management.
- Successful customer, BRCGS and third-party audit outcomes.
- CAPA completion within agreed timescales.
- Food safety and quality culture development.
- Continuous improvement of quality systems and processes.
- Development and performance of the Mini Line Quality Team.
- Working with the Internal Auditor to improve the GMP and Hygiene standards of the line
- KNOWLEDGE, SKILLS & EXPERIENCE
- Knowledge
- Food Safety Management Systems.
- BRCGS Global Standard for Food Safety.
- Customer Codes of Practice.
- Root Cause Analysis and CAPA.
- Food manufacturing and quality management systems.
Skills
- Excellent customer relationship management.
- Effective communication and influencing skills.
- Decision making and problem solving.
- Audit management.
- Project and continuous improvement management.
- Data analysis and KPI management.
Experience
- Minimum 3 years' experience in a food manufacturing quality management role.
- Experience working with branded food manufacturers or major retailers.
- Experience managing customer audits and technical relationships.
- Experience leading quality teams.
Qualifications
- Degree or HND in Food Science or related discipline.
- Advanced HACCP.
- Advanced Food Hygiene.
- Food Safety or Quality Management qualification (desirable).
- KEY PERFORMANCE INDICATORS
- CAPA completion on time.
- Microbiological compliance.
- Food safety incident performance.
- Quality culture improvement.
- #J-18808-Ljbffr
Quality Assurance Manager in Stevenage employer: Europe Snacks UK
At Europe Snacks, we pride ourselves on being an excellent employer, offering a dynamic work environment where your skills as a Multi-Skilled Shift Engineer will be valued and developed. With a strong focus on training, career progression, and employee recognition, we ensure that our team members thrive in their roles while contributing to our commitment to quality and efficiency in food manufacturing. Located in a fast-paced setting, we provide unique opportunities for continuous improvement and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
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We think this is how you could land Quality Assurance Manager in Stevenage
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We think you need these skills to ace Quality Assurance Manager in Stevenage
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Europe Snacks UK, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
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Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Europe Snacks UK. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Europe Snacks UK. It shows you're committed to your professional development.
How to prepare for a job interview at Europe Snacks UK
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
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Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
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Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
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