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- Tasks: Manage and develop a portfolio of Private Banking clients while supporting Relationship Managers.
- Company: Join a leading bank known for its commitment to excellence in Private Banking.
- Benefits: Enjoy opportunities for professional development and potential remote work options.
- Why this job: Be part of a dynamic team focused on client relationships and business growth.
- Qualifications: Degree level education and progress towards CISI Level 4 required; Arabic fluency preferred.
- Other info: Gain valuable experience in financial crime prevention and regulatory compliance.
The predicted salary is between 28800 - 43200 £ per year.
The role holder is responsible for managing and developing a small portfolio of Private Banking clients, and supporting Relationship Managers and Senior Relationship Managers in the management of their Private Banking Relationships.
They will be required to contribute to business growth through the provision of quality service/products to the Bank's clients whilst adhering to the relevant regulatory and compliance policies and procedures.
Business Development & Portfolio Management- Develop a very strong understanding of own client portfolio in order to manage, control and proactively develop existing clients, identifying cross-selling business opportunities and providing high-quality service solutions.
- Work closely with up to 3 Relationship Managers, providing them with ongoing support in the management of their client relationships.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining accurate and up to date call reports.
- Proactively build a pipeline of new business, identify potential new client relationships from own network to meet individual growth targets and contribute to the overall success of the department.
- Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
- Assist in establishing, developing and maintaining the reputation of EAB Private Banking as a centre of excellence.
- Co-ordinate with EAB’s other departments to ensure that client services are offered at the highest possible standards.
- Assist in the origination, planning and implementation of Private Banking policies to meet the Bank’s and departmental strategic objectives and financial targets.
- Assist in the design, direction, delivery and support of Private Banking products and services/marketing initiatives to other business lines of the Bank and support of cross-selling initiatives to other internal and external clients.
- Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk.
- Report policy, procedure and/or regulatory breaches or suspicions to the Risk and/or Compliance departments in line with the Bank’s policies.
- Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
- Identify new risks/control gaps and escalate accordingly to your Line Manager and/or Head of Department.
- Ensure customer complaints are managed in line with the Bank's procedures, and the Bank’s Consumer Duty guidelines are adhered to at all times.
- Act as the “First Line of Defence”.
- Responsible for the accurate execution of Financial Crime Prevention controls in accordance with the Bank's policies and procedures.
- Ensure KYC reviews for own portfolio are completed in line with due dates and agreed EAB KYC standards.
- Maintain KYC knowledge of assigned client portfolio and ensure Due Diligence/Enhanced Due Diligence (EDD) is carried out as required depending on the risk category of the clients and update the Bank’s KYC databases.
- Accurately assess the risk category of existing and new clients.
- Follow the KYC deficient process for KYC deficient customers.
- Be vigilant to unusual or suspicious behaviour by our customers and report any suspicions to the MLRO.
- Educated to a degree level.
- CISI Level 4 (or significant progression towards qualification at this level) required - the Bank will be happy to support professional qualifications as part of the individual’s progression plan.
- Fluency in Arabic is preferred.
Contact Detail:
Europe Arab Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Colleague Relations Manager
✨Tip Number 1
Network actively within the banking and finance sector. Attend industry events, webinars, and local meetups to connect with professionals who can provide insights or referrals for the Colleague Relations Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends in Private Banking and regulatory compliance. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to identify cross-selling opportunities and contribute to business growth, as these are key aspects of the role.
✨Tip Number 4
If you have fluency in Arabic, make sure to emphasise this skill during networking and interviews. It can set you apart from other candidates and is particularly valuable in a Private Banking context.
We think you need these skills to ace Colleague Relations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Colleague Relations Manager. Familiarise yourself with the key tasks such as managing client portfolios, supporting Relationship Managers, and adhering to regulatory policies.
Tailor Your CV: Customise your CV to highlight relevant experience in private banking, client relationship management, and compliance. Emphasise any achievements related to business development and risk management that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your passion for private banking. Mention specific examples of how you have successfully managed client relationships and contributed to business growth in previous roles.
Highlight Relevant Qualifications: Ensure to mention your educational background and any relevant qualifications, such as CISI Level 4 or progress towards it. If you are fluent in Arabic, be sure to highlight this as it is preferred for the role.
How to prepare for a job interview at Europe Arab Bank
✨Know Your Portfolio Inside Out
Make sure you have a deep understanding of the Private Banking sector and the specific clients you will be managing. Be prepared to discuss how you would proactively develop these relationships and identify cross-selling opportunities.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with the relevant regulatory and compliance policies that govern the banking industry. Be ready to explain how you would ensure adherence to these regulations in your role, especially regarding risk assessment and client management.
✨Showcase Business Development Skills
Prepare examples of how you've successfully built a pipeline of new business in previous roles. Highlight your strategies for identifying potential clients and achieving growth targets, as this will be crucial for the position.
✨Emphasise Team Collaboration
Since you'll be working closely with Relationship Managers, be ready to discuss your experience in supporting team members. Share examples of how you've contributed to a team's success and maintained high service standards in a collaborative environment.
