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- Tasks: Manage and develop a portfolio of Private Banking clients while supporting senior managers.
- Company: Join a leading bank known for its commitment to excellence in Private Banking.
- Benefits: Enjoy opportunities for professional development and potential remote work options.
- Why this job: Be part of a dynamic team focused on client relationships and business growth.
- Qualifications: Degree level education and progress towards CISI Level 4 required; Arabic fluency preferred.
- Other info: Gain valuable experience in financial crime prevention and regulatory compliance.
The predicted salary is between 28800 - 43200 £ per year.
The role holder is responsible for managing and developing a small portfolio of Private Banking clients, and supporting Relationship Managers and Senior Relationship Managers in the management of their Private Banking Relationships. They will be required to contribute to business growth through the provision of quality service/products to the Bank's clients whilst adhering to the relevant regulatory and compliance policies and procedures.
Business Development & Portfolio Management
- Develop a very strong understanding of own client portfolio in order to manage, control and proactively develop existing clients, identifying cross-selling business opportunities and providing high-quality service solutions.
- Work closely with up to 3 Relationship Managers, providing them with ongoing support in the management of their client relationships.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining accurate and up-to-date call reports.
- Proactively build a pipeline of new business, identify potential new client relationships from own network to meet individual growth targets and contribute to the overall success of the department.
- Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
- Assist in establishing, developing and maintaining the reputation of EAB Private Banking as a centre of excellence.
- Co-ordinate with EAB’s other departments to ensure that client services are offered at the highest possible standards.
- Assist in the origination, planning and implementation of Private Banking policies to meet the Bank’s and departmental strategic objectives and financial targets.
- Assist in the design, direction, delivery and support of Private Banking products and services/marketing initiatives to other business lines of the Bank and support of cross-selling initiatives to other internal and external clients.
Risk & Regulatory Duties
- Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk.
- Report policy, procedure and/or regulatory breaches or suspicions to the Risk and/or Compliance departments in line with the Bank’s policies.
- Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
- Identify new risks/control gaps and escalate accordingly to your Line Manager and/or Head of Department.
- Ensure customer complaints are managed in line with the Bank's procedures, and the Bank’s Consumer Duty guidelines are adhered to at all times.
Financial Crime
- Act as the “First Line of Defence” responsible for the accurate execution of Financial Crime Prevention controls in accordance with the Bank's policies and procedures.
- Ensure KYC reviews for own portfolio are completed in line with due dates and agreed EAB KYC standards.
- Maintain KYC knowledge of assigned client portfolio and ensure Due Diligence/Enhanced Due Diligence (EDD) is carried out as required depending on the risk category of the clients and update the Bank’s KYC databases.
- Accurately assess the risk category of existing and new clients.
- Follow the KYC deficient process for KYC deficient customers.
- Be vigilant to unusual or suspicious behaviour by our customers and report any suspicions to the MLRO.
Qualifications
- Educated to a degree level.
- CISI Level 4 (or significant progression towards qualification at this level) required - the Bank will be happy to support professional qualifications as part of the individual’s progression plan.
- Fluency in Arabic is preferred.
Associate Relationship Manager employer: Europe Arab Bank
Contact Detail:
Europe Arab Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Relationship Manager
✨Tip Number 1
Network actively within the private banking sector. Attend industry events, webinars, and local meetups to connect with professionals who can provide insights or referrals. Building relationships in this field can open doors to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in private banking. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed and compliant, which is crucial for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or contributed to business growth in previous roles. Highlighting your experience in cross-selling and client service will make you stand out.
✨Tip Number 4
If you speak Arabic, emphasise this skill during your interactions. Language proficiency can be a significant asset in private banking, especially when dealing with diverse clients, and it could give you an edge over other candidates.
We think you need these skills to ace Associate Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Associate Relationship Manager. Familiarise yourself with the key skills required, such as client management, risk assessment, and compliance knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in private banking or client relationship management. Emphasise any achievements related to business development, compliance, and risk management that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for private banking and your understanding of the role. Mention specific examples of how you've successfully managed client relationships or contributed to business growth in previous positions.
Highlight Relevant Qualifications: Ensure you mention your educational background and any relevant qualifications, such as CISI Level 4 or progress towards it. If you are fluent in Arabic, be sure to highlight this as it is preferred for the role.
How to prepare for a job interview at Europe Arab Bank
✨Know Your Portfolio Inside Out
Before the interview, make sure you have a solid understanding of what managing a client portfolio entails. Be prepared to discuss how you would proactively develop existing clients and identify cross-selling opportunities.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with the relevant regulatory and compliance policies that govern Private Banking. Be ready to explain how you would ensure adherence to these regulations in your role.
✨Showcase Business Development Skills
Think of examples from your past experiences where you've successfully built new client relationships or contributed to business growth. Highlight your ability to meet individual performance targets and how you plan to achieve them.
✨Prepare for KYC Discussions
Since KYC is crucial in this role, be prepared to discuss your understanding of KYC processes and how you would manage due diligence for your client portfolio. Mention any relevant experience you have in identifying risks and ensuring compliance.
