Job Description
Associate Relationship Manager
The role holder is responsible for managing and developing a small portfolio of Private Banking clients, and supporting Relationship Managers and Senior Relationship Managers in the management of their Private Banking Relationships.
They will be required to contribute to business growth through the provision of quality service/products to the Bank's clients whilst adhering to the relevant regulatory and compliance policies and procedures.
Business Development & Portfolio Management
- Develop very strong understanding of own client portfolio in order to be able to manage, control and proactively develop existing clients, identifying cross-selling business opportunities and providing high-quality service solutions.
- Work closely with up to 3 Relationship Managers, providing them with ongoing support in the management of their client relationships.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining an accurate and up to date call reports.
- Proactively build a pipeline of new business, identify potential new client relationships from own network to meet individual growth targets and contribute to the overall success of the department.
- Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
- Assist in establishing, developing and maintaining the reputation of EAB Private Banking as a centre of excellence. Co-ordinate with EAB’s other departments with a view to ensuring that client services are offered at the highest possible standards.
- Assist in the origination, planning and implementation of Private Banking policies to meet the Bank’s and departmental strategic objectives and financial targets.
- To assist in the design, direction, delivery and support of Private Banking products and services/marketing initiatives to other business lines of the Bank and support of cross-selling initiatives and to other internal and external clients.
Risk & Regulatory Duties
- Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk.
- Report policy, procedure and/or regulatory breaches or suspicions to the Risk and/or Compliance departments in line with the Bank’s policies.
- Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
- Identify new risks/control gaps and escalate accordingly to your Line Manager and/or Head of Department.
- Ensure customer complaints are managed in line with the Bank's procedures, and the Bank’s Consumer Duty guidelines are adhered to at all times.
Financial Crime
- Act as the “First Line of Defence”
- Responsible for the accurate execution of Financial Crime Prevention controls in accordance with the Bank's policies and procedures.
- Ensure KYC reviews for own portfolio are completed in line with due dates and agreed EAB KYC standards.
- Maintain KYC knowledge of assigned client portfolio and ensure Due Diligence/Enhanced Due Diligence (EDD) is carried out as required depending on the risk category of the clients and update the Bank’s KYC databases.
- Accurately assess the risk category of existing and new clients.
- Follow the KYC deficient process for KYC deficient customers.
- Be vigilant to unusual or suspicious behaviour by our customers and report any suspicions to the MLRO.
Qualifications
- Educated to a degree level
- CISI Level 4 (or significant progression towards qualification at this level) required - the Bank will be happy to support professional qualifications as part of the individual’s progression plan
- Fluency in Arabic is essential
Associate Relationship Manager in London employer: Europe Arab Bank
As an Associate Relationship Manager at our esteemed Private Banking division, you will thrive in a dynamic work culture that prioritises professional growth and client satisfaction. We offer comprehensive training and support for your career development, alongside competitive benefits and a collaborative environment where your contributions directly impact our success. Located in a vibrant financial hub, our company is committed to maintaining a reputation for excellence while fostering a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Relationship Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
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How to prepare for a job interview at Europe Arab Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Europe Arab Bank.
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Since this is a full-time position, employers at Europe Arab Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Europe Arab Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
