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- Tasks: Assist customers in renting vehicles and achieve sales targets.
- Company: Join Europcar Mobility Group, a global leader in car rental services.
- Benefits: Competitive pay, uncapped incentives, employee discounts, and same-day pay options.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Sales or customer service experience; strong communication skills required.
- Other info: Flexible shifts, ongoing training, and great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Southport team on a full time basis!
- A competitive hourly rate + shift loadings + generous, uncapped incentive scheme
- Opportunity to maximise your income based on your exceptional performance with our incentive program
- Ongoing training and development
- Access to same-day pay via our financial wellbeing provider
- Employee Referral Program - earn $$ when you successfully refer a candidate
- Company uniform provided
- Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
- Access to an international brand with opportunities to work nationally and globally
- Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
- Great culture, working with an energetic, supportive and high performing team
Some of the key responsibilities include:
- Greet customers and assist them in renting vehicles as based on their preferences and needs
- Process rental agreements accurately and efficiently
- Address customer inquiries and concerns promptly and professionally
- Inspect vehicles before and after rental periods, noting any damages
- Achieve or exceed sales targets
- Maintain knowledge of current promotions, services, and products to assist with sales efforts
- Build strong customer relationships to encourage repeat business and referrals
- Detailing and cleaning vehicles to business quality standards
- Refuel and transport vehicles
To be considered, you should possess:
- Previous experience in sales, customer service or retail
- Car rental experience is highly desirable
- Strong communication skills and ability to interact with customers
- Computer literacy skills required
- Ability to work efficiently in a fast-paced, high-pressure environment
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
- Valid Australian driver's license with a clean driving record
- Current and ongoing Australian work rights
- A positive can do attitude!
About Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, Goldcar - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
Rental Sales Agent in Southport employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent in Southport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Europcar Mobility Group. Understand their values and services so you can show how you fit into their culture and contribute to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your sales experience and customer service skills, as these are key for the Rental Sales Agent role.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Rental Sales Agent in Southport
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight any previous sales experience you have. We want to see how you've successfully engaged with customers and met targets in the past. Use specific examples to show us your sales prowess!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention your customer service skills and how they align with our values at Europcar Mobility Group.
Be Professional Yet Personable: While we love a friendly vibe, remember to keep it professional. Use clear language and check for typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Europcar
✨Know Your Stuff
Before the interview, make sure you’re familiar with the car rental industry and Europcar's services. Brush up on their current promotions and products so you can confidently discuss how you can contribute to their sales goals.
✨Show Off Your People Skills
As a Rental Sales Agent, you'll be interacting with customers all day. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your strong communication skills and customer-oriented mindset.
✨Dress to Impress
First impressions matter! Make sure to wear the company uniform if provided, or dress smartly to reflect the professional image of Europcar. A polished appearance shows that you take the opportunity seriously.
✨Be Ready for Role-Play
Expect some role-playing scenarios during the interview. Practice how you would greet a customer, assess their needs, and close a sale. This will help you showcase your sales motivation and ability to work in a fast-paced environment.
