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- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service and selling our services.
- Company: Europcar is Europe's leading car and van rental company, known for its premium service.
- Benefits: Enjoy competitive pay, discounts on car hire, mobile contracts, and career development opportunities.
- Why this job: Be part of a dynamic team, earn commission, and make a real impact on customer journeys.
- Qualifications: We seek team players with strong communication skills and a passion for sales.
- Other info: This role is based in Victoria, perfect for those who thrive in fast-paced environments.
The predicted salary is between 28800 - 48000 £ per year.
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Europcar is the European car and van rental leader with a premium positioning.
Europcar is looking for Rental Sales Agents
OTE earnings opportunity – £40,000
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Victoria location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you\’ll also have the opportunity to earn some serious commission!
What we can offer you:
Competitive Basic Salary
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Pension and a life insurance scheme
Discounted car hire rates across our network
20% discount on EE mobile phone contracts*
Confidential legal and support service through BUPA
Career progression and development
Provide a high quality rental service to meet customer needs.
To be commercially aware and recognise and report on prospective business opportunities and
competitor activity.
Sell the company\’s services and products to achieve targets.
Handle telephone enquiries in a polite and professional manner.
Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
Ability to work as part of a team.
Communicate clearly, verbally and in writing.
A positive attitude and professional appearance.
Ability to influence others.
Enthusiastic about selling and can respond positively to objections.
Manages time effectively and completes tasks required.
Ability to prioritise and remain organised when working under pressure.
Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
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Rental Sales Agent employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will not only help you in conversations during the interview but also show your genuine interest in the company.
✨Tip Number 2
Practice your customer service skills. Since the role is heavily focused on customer interaction, consider role-playing scenarios where you handle various customer inquiries or objections to demonstrate your ability to provide excellent service.
✨Tip Number 3
Research the car rental industry and Europcar's position within it. Being knowledgeable about competitors and market trends can give you an edge in discussions about business opportunities and how you can contribute to the team.
✨Tip Number 4
Showcase your teamwork abilities. Prepare examples from past experiences where you successfully worked as part of a team, as this is crucial for the role and will highlight your fit for their diverse work environment.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Rental Sales Agent at Europcar. Highlight your customer service experience and ability to work in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect the skills and attributes mentioned in the job description. Emphasise your communication skills, teamwork, and sales experience to align with what Europcar is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer interactions and achieved sales targets in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in customer-facing roles.
How to prepare for a job interview at Europcar
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively.
✨Demonstrate Your Sales Acumen
Europcar values candidates who can sell their services and products. Be ready to discuss your sales achievements and how you approach upselling or cross-selling in a way that benefits the customer.
✨Research Europcar and the Industry
Familiarise yourself with Europcar's offerings and their position in the car rental market. Understanding their competitors and current trends will help you answer questions more confidently and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to face situational questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to prioritise tasks or manage difficult customers, and be ready to share those stories.