At a Glance
- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service and selling our services.
- Company: Europcar is Europe's leading car and van rental company, known for its premium service.
- Benefits: Enjoy competitive pay, discounts on car hire, mobile contracts, and career development opportunities.
- Why this job: Be part of a dynamic team, earn commission, and make a real impact on customer journeys.
- Qualifications: Must have a full, clean driving licence and excellent communication skills; sales experience is a plus.
- Other info: This role is based in Stoke and offers a fast-paced, customer-focused work environment.
The predicted salary is between 28800 - 43200 £ per year.
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Europcar is the European car and van rental leader with a premium positioning.
Europcar is looking for Rental Sales Agents
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Stoke location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you\’ll also have the opportunity to earn some serious commission!
What we can offer you:
Competitive Basic Salary
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Pension and a life insurance scheme
Discounted car hire rates across our network
20% discount on EE mobile phone contracts*
Confidential legal and support service through BUPA
Career progression and development
Provide a high quality rental service to meet customer needs.
To be commercially aware and recognise and report on prospective business opportunities and
competitor activity.
Sell the company\’s services and products to achieve targets.
Handle telephone enquiries in a polite and professional manner.
Accurately complete all rental administration and vehicle documentation as well as the reporting
of damage.
Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
A full, valid clean driving licence, with a minimum of 4 years driving experience is required
Ability to work as part of a team.
Communicate clearly, verbally and in writing.
A positive attitude and professional appearance.
Ability to influence others.
Enthusiastic about selling and can respond positively to objections.
Manages time effectively and completes tasks required.
Ability to prioritise and remain organised when working under pressure.
Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
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Rental Sales Agent employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role is heavily focused on customer interaction, consider role-playing scenarios where you handle various customer inquiries or objections to showcase your ability to provide excellent service.
✨Tip Number 3
Research the local market and competitors. Being aware of what other rental companies are doing can give you an edge in discussions about how to attract customers and improve sales strategies.
✨Tip Number 4
Prepare examples of how you've met targets or handled challenging situations in previous roles. This will help you illustrate your sales abilities and teamwork skills, which are crucial for the Rental Sales Agent position.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Rental Sales Agent at Europcar. Highlight your customer service experience and ability to work in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect the skills and attributes mentioned in the job description. Emphasise your communication skills, teamwork experience, and any sales achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Europcar and how your background aligns with their values and goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Europcar
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will demonstrate your ability to excel in a customer-facing role.
✨Understand the Product Range
Familiarise yourself with Europcar's services and additional products. Being knowledgeable about what you can offer will not only help you answer questions confidently but also show your enthusiasm for the role and the company.
✨Demonstrate Teamwork
Europcar values teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share specific instances where collaboration led to achieving targets or improving customer satisfaction.
✨Prepare for Sales Scenarios
Since the role involves sales, practice handling common sales scenarios or objections. Think about how you would upsell additional products while maintaining a focus on customer needs, as this will highlight your sales acumen.