At a Glance
- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service and selling additional products.
- Company: Europcar is a leading car rental company, offering more than just airport rentals.
- Benefits: Enjoy competitive salary, uncapped commission, 6 weeks holiday, and discounts on car hire and mobile contracts.
- Why this job: Be part of a dynamic team, earn commission, and develop your career in a fast-paced environment.
- Qualifications: Must have a clean driving licence and excellent communication skills; sales experience is a plus.
- Other info: Flexible shifts available, including evenings and weekends; training provided for newcomers.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Europcar is looking for Rental Sales Agents
You\’ve probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Oxford location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you\’ll also have the opportunity to earn some serious commission!
What we can offer you:
* Competitive Basic Salary
* Exceptional commission scheme – uncapped bonus potential with on target earnings.
* Starting on 6 weeks holiday (including bank holidays), increasing with length of service
* Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
* Pension and a life insurance scheme
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Discounted hotel rates through the Accor Group after 12 months service*
* Cycle2Work*
* Free annual eye tests
* Confidential legal and support service through BUPA
* Career progression and development
*forms part of current non contractual benefit offering
What we are looking for:
* A full, valid clean driving licence, with a minimum of 4 years driving experience is required
* Excellent communication and face to face sales skills
* Ability to work as part of a team in a fast-paced environment
* Flexibility in your working hours, including availability during the day, evenings and weekends – our locations can offer you a wide variety of shifts.
* Car rental/sales experience is desirable but not essential (training will be provided)
Rental Sales Agent employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding their offerings will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Consider role-playing scenarios where you handle customer inquiries and sales, as this will prepare you for the dynamic nature of the job.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Highlighting your availability for evenings and weekends can set you apart from other candidates who may have more rigid schedules.
✨Tip Number 4
Network with current or former Europcar employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any roles where you worked in fast-paced environments or had direct customer interaction, as these are key for the Rental Sales Agent position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've excelled in similar roles and how you can contribute to Europcar's mission of providing world-class service.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. This shows that you are willing to adapt to the needs of the business, which is crucial for this position.
Show Enthusiasm for the Brand: Demonstrate your knowledge about Europcar and express why you want to be part of their team. Mention any personal experiences with their services or how you align with their values, as this can set you apart from other candidates.
How to prepare for a job interview at Europcar
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided excellent service or resolved customer issues effectively. This will demonstrate your ability to thrive in a customer-centric role.
✨Highlight Teamwork Experience
Europcar values teamwork, especially in a fast-paced environment. Be ready to discuss how you've successfully collaborated with colleagues in previous roles. Share specific instances where your contribution helped achieve team goals.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in working hours. During the interview, express your willingness to work various shifts, including evenings and weekends. This shows that you're committed to meeting the company's needs.
✨Prepare for Sales Scenarios
Even if you don't have direct car rental experience, be prepared to discuss sales techniques. Think about how you would upsell additional products or services to customers. Practising these scenarios can help you feel more confident during the interview.