At a Glance
- Tasks: Assist customers in renting vehicles and process agreements efficiently.
- Company: Join Europcar, a global leader in mobility services with 75 years of expertise.
- Benefits: Enjoy competitive pay, uncapped incentives, employee discounts, and same-day pay options.
- Other info: Flexible shifts available, including weekends and public holidays.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers growth opportunities.
- Qualifications: Previous sales or customer service experience is preferred; must have a valid Australian driver's license.
Europcar Mobility Group
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Job Description
Europcar is looking for Rental Sales Agents
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Victoria location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
Competitive Basic Salary
£55,000 OTE - Exceptional commission scheme - uncapped bonus potential with on target earnings.
Starting on 6 weeks holiday (including bank holidays), increasing with length of service
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Pension and a life insurance scheme
Discounted car hire rates across our network
20% discount on EE mobile phone contracts*
Discounted hotel rates through the Accor Group after 12 months service*
Cycle2Work*
Free annual eye tests
Confidential legal and support service through BUPA
Career progression and development
*forms part of current non contractual benefit offering
Main duties:
Provide a high quality rental service to meet customer needs.
To be commercially aware and recognise and report on prospective business opportunities and
competitor activity.
Sell the company’s services and products to achieve targets.
Handle telephone enquiries in a polite and professional manner.
Accurately complete all rental administration and vehicle documentation as well as the reporting
of damage.
Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
A full, valid clean driving licence, with a minimum of 4 years driving experience is desirable
Ability to work as part of a team.
Communicate clearly, verbally and in writing.
A positive attitude and professional appearance.
Ability to influence others.
Enthusiastic about selling and can respond positively to objections.
Manages time effectively and completes tasks required.
Ability to prioritise and remain organised when working under pressure.
Attention to detail.
Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
Rental Sales Agent employer: Europcar
Europcar Mobility Group is an excellent employer for those seeking a dynamic role in vehicle delivery within the vibrant city of Bristol. With a strong emphasis on customer experience, we foster a supportive work culture that values teamwork and professional growth, offering our drivers opportunities to enhance their skills while delivering exceptional service. Join us to be part of a company that prioritises employee satisfaction and provides a rewarding environment for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and promotions. Knowing the ins and outs of what they offer will help you engage customers effectively and demonstrate your sales acumen during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing common rental scenarios. This will prepare you to handle inquiries and concerns professionally, showcasing your ability to thrive in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of Europcar. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Be ready to discuss your previous sales achievements. Prepare specific examples that highlight your ability to meet or exceed targets, as this will resonate well with the hiring team looking for motivated candidates.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer support.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sales and customer service. Mention why you want to work for Europcar and how your skills align with their values and the job requirements.
Highlight Relevant Skills:In your application, emphasise skills such as strong communication, ability to work in a fast-paced environment, and flexibility with shift work. These are key attributes that Europcar is looking for.
Show Enthusiasm:Express your enthusiasm for the role and the company in your application. Europcar values a positive attitude and a willingness to learn, so let your personality shine through!
How to prepare for a job interview at Europcar
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully met or exceeded sales targets in previous roles, as this will demonstrate your motivation and ability to drive results.
✨Highlight Customer Service Skills
Since the role requires excellent customer service skills, prepare to discuss situations where you provided outstanding service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to handle customer inquiries and concerns effectively.
✨Familiarise Yourself with Europcar
Research Europcar and its services before the interview. Understanding their offerings, current promotions, and company culture will help you tailor your responses and show that you're genuinely interested in the company and the role.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss your ability to work in a fast-paced environment and your flexibility regarding shift work. Highlight any past experiences where you thrived in a team setting, as this role involves working closely with others to achieve common goals.
