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- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service and achieving sales targets.
- Company: Europcar is a global leader in mobility services with over 75 years of expertise.
- Benefits: Enjoy competitive pay, discounts on car hire, and enhanced maternity leave.
- Why this job: Be part of a dynamic team, earn commission, and make a real impact on customer journeys.
- Qualifications: Must have a clean driving licence and excellent communication skills; sales enthusiasm is a plus.
- Other info: Work in a fast-paced environment at Newcastle Railway, with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Europcar is looking for Rental Sales Agents at our Newcastle Railway location to work as part of our team on the front desk. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts*
- Confidential legal and support service through BUPA
- Career progression and development
Responsibilities:
- Provide a high-quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will help you confidently discuss these with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Since the role involves handling multiple customer inquiries, being able to manage your time effectively and maintain a positive attitude under pressure is crucial.
✨Tip Number 3
Showcase your sales abilities by preparing examples of how you've successfully influenced others or met targets in previous roles. This will highlight your potential to excel in a sales-driven environment.
✨Tip Number 4
Network with current or former employees of Europcar if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Rental Sales Agent at Europcar. Tailor your application to highlight relevant experiences that align with their expectations.
Craft a Compelling CV: Your CV should clearly showcase your customer service experience, sales achievements, and any relevant skills such as communication and teamwork. Use bullet points for clarity and ensure it is well-structured.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've excelled in customer-facing roles and achieved targets in the past. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Europcar
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will demonstrate your ability to meet the high standards Europcar expects.
✨Understand the Products and Services
Familiarise yourself with Europcar's range of services and additional products. Being knowledgeable about what you can offer will not only help you answer questions confidently but also show your enthusiasm for the role and your readiness to sell.
✨Demonstrate Teamwork
Europcar values teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share specific instances where collaboration led to achieving targets or improving customer satisfaction.
✨Prepare for Sales Scenarios
Since the role involves sales, practice handling objections and closing techniques. You might be asked to role-play a sales scenario during the interview, so being prepared will help you stand out as a candidate who can drive results.