At a Glance
- Tasks: Transport customers safely and provide exceptional service at Heathrow Airport.
- Company: Join Europcar Mobility Group, a leader in global mobility services.
- Benefits: Enjoy competitive salary, 6 weeks holiday, and discounts on car hire and mobile contracts.
- Other info: Opportunities for career progression in a dynamic environment.
- Why this job: Be part of a diverse team that values respect and customer satisfaction.
- Qualifications: Full driving licence and 4 years driving experience required.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Europcar is looking for a Non-PCV Bus Driver at our Heathrow Airport location. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service.
Benefits:
- Competitive Basic Salary
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner.
- Provide a high-quality service to all customers.
- Assist customers with luggage.
- Provide information to customers on request and answer queries/complaints or pass them on to the appropriate Department, if a resolution cannot be found.
- Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and appropriately report any defects found.
- Ensure that the shuttle bus is fueled and internally presentable at all times.
- Ensure the destination board is correctly displayed at all times.
- Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times.
- Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted.
- Ensure adherence to passenger seating limits.
- Check that passengers disembark at the correct destinations.
- Record and report any accidents/incidents to your line manager.
- Support the management team in the efficient and cost-effective operation of the location.
- Report on any relevant commercial activity that may assist with business development.
Key skills and attributes required:
- Full Driving Licence with 4 years driving experience
- Reliable, flexible, positive and professional.
- Good team player.
- Exceptional customer service skills.
- Ability to adapt to the needs of the business.
- A keen and enthusiastic nature.
If you believe you have what it takes to become a successful Non-PCV Bus Driver within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know.
Non-PCV Bus Driver employer: Europcar
Europcar Mobility Group is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary, generous holiday allowance, and a range of benefits including discounted car hire and enhanced maternity leave. Our inclusive work culture fosters respect and collaboration, empowering team members to contribute their unique perspectives while enjoying the flexibility of a hybrid working model from our Leicester HQ. Join us in shaping the future of mobility in a supportive environment that values diversity and encourages professional development.
