At a Glance
- Tasks: Coordinate vehicle delivery and collection while providing top-notch customer service.
- Company: Join Europcar Mobility Group, a leader in global mobility solutions.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on car hire and mobile contracts.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Be the face of Europcar, making great first impressions with customers.
- Qualifications: Must have a clean driving licence and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Job Description
Europcar is looking for a Fleet Coordinator. You’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high quality rental administration service to meet station needs.
- Assist in the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.
- Responsibility for vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a small team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Enthusiastic, can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
- Flexibility to working hours in line with business needs.
If you believe you have what it takes to become a successful Fleet Coordinator within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Fleet Coordinator in Leicester employer: Europcar
At Europcar Mobility Group, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to contribute. As a Fleet Coordinator, you'll enjoy competitive benefits including generous holiday allowance, career development opportunities, and a culture that embraces change and diversity, all while being part of a leading global mobility provider in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Coordinator in Leicester
✨Tip Number 1
Get to know Europcar's values and culture! When you’re preparing for your interview, think about how you can demonstrate that you embody their core values like respect and teamwork. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 2
Practice your delivery skills! Since you'll be the first point of contact for customers, it’s crucial to nail that handover. Role-play with a friend or family member to build your confidence and ensure you make a great impression.
✨Tip Number 3
Be ready to talk about your driving experience! With a clean driving licence being a must, prepare to share stories that highlight your reliability and safety on the road. This will show you take responsibility seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Europcar team.
We think you need these skills to ace Fleet Coordinator in Leicester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about the opportunity to be a Fleet Coordinator and contribute to our mission at Europcar.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We want to see how your background aligns with what we’re looking for in a Fleet Coordinator!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Europcar
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Europcar's core values. Understanding their commitment to respect, teamwork, and customer service will help you align your answers with what they value most.
✨Showcase Your Communication Skills
As a Fleet Coordinator, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've effectively handled customer inquiries or worked within a team.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. Share specific instances where your attention to detail made a difference in your previous roles.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling vehicle deliveries or managing rental documentation. Prepare to discuss how you'd approach these situations, showcasing your problem-solving skills and positive attitude.
