Europcar Mobility Group seeks capable Customer Care Agents at its Leicester HQ to handle inbound/outbound inquiries and reservations across multiple channels. You will support customers throughout the rental journey, resolve post-rental issues, and provide technical help as needed.
Role emphasises excellent service, cross-functional collaboration, and adherence to company policies. 40-hour weeks, Mon-Fri 08:00-18:00, Sat 08:00-13:00; onsite parking and benefits included.
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Customer Care Specialist: Reservations & Live Support in Leicester employer: Europcar
Europcar Mobility Group is an excellent employer, offering a dynamic work environment in Maidstone where flexibility and teamwork are highly valued. Employees benefit from comprehensive training, opportunities for career advancement, and a supportive culture that prioritises customer satisfaction and personal growth, making it a rewarding place to develop your skills as a Valet & Vehicle Prep Specialist.