Sales Manager in Inverness

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Europcar is looking for a Sales Manager at our Inverness Airport location. You will manage all station activities to maximise revenue, including local ancillary sales, SME sales, and walk-in reservations across all brands. This also involves overseeing all operations based SME/B2B programs and managing the Revenue & Performance Coaches.

Benefits:

• Competitive Basic Salary
• Provision of a fully electric company car with on site charging (subject to availability)
• Exceptional commission scheme - uncapped bonus potential with on target earnings.
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Free on site car parking
• Pension and a life insurance scheme
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts
• Discounted hotel rates through the Accor Group after 12 months service
• Cycle2Work
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

Main duties:

• Maintain and develop processes related to increasing revenue and sales performance
• Use performance tools and sales data to monitor counter sales activities and develop plans for improvement
• Generate weekly and monthly country reviews with results vs ly and vs target with corrective actions
• Setting and validation of monthly incentive target for all stations/counter agents
• Participate in the recruitment and development of Revenue & Performance Coaches, Station Manager and Counter Agents with the right sales skills
• Coordinate counter agents’ training programmes.
• Maximise the impact of the Revenue & Performance Coaches
• Develop and deliver training and incentive for Counter Sales Coaches
• Improve Sales Culture throughout Operations network
• Deliver counter sales training courses to staff at all levels - specifically “Maximising Your Impact”, “Putting it into Practice”, “Coaching through Leadership” as well as adhoc courses such as “Overcoming Objections”
• Deliver a hands-on approach to coaching and supporting the stations by visiting targeted locations.
• Directly coach staff at allocated locations.
• Launch and deliver station SME initiatives including target setting, programme design and delivery and any relevant training required
• Coordinate, motivate and drive Territory Managers and Airport Managers to ensure continuous improvement
• Design and delivery of new products in conjunction with Sales & Marketing and relevant Group functions
• Represent UK in all Group related station generated revenue initiatives
• Design and implement “Champions Programme” in conjunction with Group colleagues
• Review and monitor station performance both remotely and in a live station environment
• Design and delivery UK workshop and initiatives aimed at specific job types - Territory Manager / Sales Managers / Airport Managers etc

What we are looking for:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• People management skills
• Reliable, flexible, positive and professional.
• Excellent coaching and training skills
• Good communication and presentation skills
• Good numeracy, analysing and forecasting skills
• Good team player
• Customer service skills
• Ability to adapt to the needs of the business
• A keen, positive and enthusiastic nature

It is essential that you understand the challenges of the rental and sales sector, reaching KPI’s and targets and delivering your work to the highest standards. If you believe you have what it takes to become a successful Sales Manager within Europcar, then please apply today!

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.