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For Companies At a Glance
- Tasks: Lead and optimise fleet operations while ensuring excellent service delivery.
- Company: Join Europcar Mobility Group, a global leader in mobility services with 75 years of expertise.
- Benefits: Enjoy growth opportunities, a supportive culture, and a dynamic work environment.
- Why this job: Make an impact by driving fleet success and leading a dedicated team.
- Qualifications: Proven experience in fleet management and strong leadership skills required.
- Other info: Be part of a company that values customer satisfaction and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Station Fleet Manager – Lead, Manage, and Optimize Fleet Operations! Are you an experienced leader with a passion for managing fleet operations? We are looking for a highly skilled Station Fleet Manager to oversee both the strategic and day-to-day management of our fleet, ensuring efficient operations, timely maintenance, and excellent service delivery for our customers. As the Station Fleet Manager, you will be responsible for long-term planning and daily oversight of fleet operations, including the garage and outsourced teams. Your goal is to ensure cost-effective operations while maintaining the highest standards of service and achieving station business development targets.
Key Responsibilities:
- Human Management: Lead and develop fleet staff, including hikers and maintenance agents, to meet performance goals aligned with station targets and company values. Train staff to deliver excellent customer service while ensuring adherence to company procedures and service level agreements. Conduct and log safety meetings with fleet staff to ensure compliance with safety protocols.
- Daily Fleet Operations: Oversee the timely repair and servicing of vehicles according to company and manufacturer guidelines. Review reservations, returns, and fleet status daily to maintain operational efficiency. Manage the damage assessment process, ensuring proper documentation and approvals are in place. Continuously seek process improvements to optimize vehicle servicing, in-fleet preparation, and disposal. Provide monthly reports on mechanic productivity, attendance, and inventory usage for consumables, tires, and parts.
- Internal and External Relations: Communicate and coordinate with external personnel, including Return, Service, and Ready Line agents, to maintain smooth operational flow. Maintain strong relationships with local OEM dealerships, service providers, and external vendors. Collaborate with the General Manager, Operations Managers, and other team members to provide updates on fleet status and operational insights. Manage collision repairs by liaising with vendors, monitoring repair timelines, and ensuring timely updates from repair shops.
What We’re Looking For:
- Proven experience in fleet management or a similar leadership role.
- Strong leadership skills with the ability to manage, motivate, and develop a team.
- Excellent organizational and communication skills, with a focus on operational efficiency and customer service.
- Attention to detail and a proactive approach to problem-solving, particularly in managing vehicle repairs and inventory.
Why Join Us?
- Lead a dedicated team and optimize fleet operations in a dynamic, fast-paced environment.
- Play a key role in driving the success of our station’s fleet management and service delivery.
- Enjoy opportunities for growth and professional development within a supportive company culture.
If you’re ready to take on a leadership role and drive the success of our fleet operations, apply today!
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Manager - Cardiff Roath
✨Tip Number 1
Familiarise yourself with the latest trends in fleet management and vehicle technology. Being knowledgeable about electric vehicles and modern fleet optimisation techniques can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the fleet management industry, especially those who work in or around Cardiff. Attend local events or join online forums to connect with others and gain insights into the specific challenges and opportunities in the area.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved operational efficiency or customer service in previous roles.
✨Tip Number 4
Research Europcar Mobility Group and understand their values and mission. Tailoring your conversation to align with their focus on customer satisfaction and innovative mobility solutions will demonstrate your genuine interest in the role.
We think you need these skills to ace Fleet Manager - Cardiff Roath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet management and leadership roles. Use specific examples that demonstrate your ability to manage teams, optimise operations, and improve service delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fleet operations and your understanding of the role. Mention how your skills align with the company's values and goals, particularly in customer service and operational efficiency.
Highlight Key Achievements: In your application, emphasise any key achievements in previous roles, such as successful team management, cost-saving initiatives, or improvements in service delivery. Quantify these achievements where possible to make a stronger impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Europcar
✨Showcase Your Leadership Skills
As a Fleet Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing staff to meet performance goals.
✨Understand Fleet Operations
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss your experience with daily fleet operations, including vehicle maintenance, damage assessment, and process improvements that enhance operational efficiency.
✨Emphasise Communication Skills
Effective communication is crucial for this role. Think of instances where you've successfully coordinated with external vendors or internal teams. Highlight your ability to maintain strong relationships and provide updates on fleet status.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, particularly regarding vehicle repairs and inventory management. Prepare to discuss specific challenges you've faced and how you approached them to ensure smooth operations.
