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- Tasks: Coordinate vehicle deliveries and collections while ensuring excellent customer service.
- Company: Join Europcar, a global leader in mobility solutions with 75 years of experience.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar, making great first impressions with customers every day.
- Qualifications: Must have a clean driving licence and strong communication skills.
- Other info: Opportunities for career progression in a dynamic and supportive environment.
The predicted salary is between 24000 - 36000 ÂŁ per year.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.**Europcar Mobility Group**At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.## **Job Description****Europcar is looking for a Fleet Coordinator.**You’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.**What we can offer you:*** Competitive Basic Salary* Starting on 6 weeks holiday (including bank holidays), increasing with length of service* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension and a life insurance scheme* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\\** Discounted hotel rates through the Accor Group after 12 months service\\** Cycle2Work\\** Free annual eye tests* Confidential legal and support service through BUPA* Career progression and development*\\*forms part of current non contractual benefit offering***Main duties:*** Provide a high quality rental administration service to meet station needs.* Assist and the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.* Responsibility, vehicles, premises and customer safety.**Key skills and attributes required:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a small team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Enthusiastic, can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.* Flexibility to working hours in line with business needs.If you believe you have what it takes to become a successful Fleet Coordinator within Europcar, then please apply today!*Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.*We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that refl ects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.**Europcar Mobility Group** is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar – a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar – a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \”value for money\” positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: #J-18808-Ljbffr
Fleet Coordinator employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Europcar. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your skills and experiences that align with the Fleet Coordinator role. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially when you're the face of the company during vehicle handovers. Show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Fleet Coordinator position.
We think you need these skills to ace Fleet Coordinator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Fleet Coordinator and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we're looking for, like your ability to communicate clearly and manage time effectively.
Be Professional: Since you'll be the face of Europcar for many customers, it's important to present yourself professionally in your application. Use a clear format, check for typos, and keep your tone polite and friendly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Europcar
✨Know the Company
Before your interview, take some time to research Europcar. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Fleet Coordinator, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer interactions or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Since the role involves managing rental documents and vehicle deliveries, be ready to discuss how you stay organised under pressure. Share specific strategies or tools you use to prioritise tasks and manage your time effectively.
✨Dress the Part
First impressions matter! Make sure to dress professionally for your interview. A smart appearance reflects your positive attitude and professionalism, which are crucial traits for someone who will be the face of Europcar to customers.
