At a Glance
- Tasks: Provide top-notch customer service and sell rental products at Edinburgh Airport.
- Company: Join Europcar Mobility Group, a leader in global mobility services.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on car hire and mobile contracts.
- Other info: Great career progression opportunities in an inclusive workplace.
- Why this job: Be part of a diverse team and earn commission while helping customers move with ease.
- Qualifications: Must have a clean driving licence and a passion for sales.
The predicted salary is between 22000 - 28000 £ per year.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect.
Europcar is looking for Rental Sales Agents at our Edinburgh Airport location to work as part of our team on the front desk. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.
Rental Sales Agent in Edinburgh employer: Europcar
At Europcar Mobility Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and empowers our team members. Located at Edinburgh Airport, our Rental Sales Agents enjoy competitive salaries, generous holiday allowances, and numerous opportunities for career progression, all while working in a fast-paced environment dedicated to delivering outstanding customer service. Join us to be part of a global leader in mobility services, where your contributions are celebrated and respected.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Sales Agent in Edinburgh
✨Tip Number 1
Get to know Europcar's values and culture before your interview. We want to see how you can fit into our team, so show us that you understand what we stand for and how you can contribute to our mission of changing the way people move.
✨Tip Number 2
Practice your customer service skills! As a Rental Sales Agent, you'll be on the front line dealing with customers. Think about how you can provide a world-class service and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Be prepared to talk about sales! We love candidates who are enthusiastic about selling. Brush up on your ability to influence others and think of ways you can upsell our products and services to enhance the customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're proactive and serious about joining the Europcar team.
We think you need these skills to ace Rental Sales Agent in Edinburgh
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer-facing roles. We want to see how you’ve gone above and beyond to help customers, as that’s at the heart of what we do at Europcar.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Tailor Your Application:Make sure to customise your application for the Rental Sales Agent position. Mention specific skills and experiences that align with the job description. This shows us that you’re genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Europcar
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Europcar's core values. They emphasise respect, teamwork, and customer service. Show that you align with these values by sharing examples from your past experiences where you demonstrated similar principles.
✨Prepare for Customer Scenarios
As a Rental Sales Agent, you'll be in a customer-facing role. Prepare for situational questions by thinking of times when you provided excellent customer service or handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Sales Enthusiasm
Europcar is looking for someone who enjoys selling and can respond positively to objections. Be ready to discuss your sales experience and how you've successfully met targets in the past. Highlight your enthusiasm for upselling products and services during the interview.
✨Demonstrate Team Spirit
Since you'll be working as part of a diverse team, it's important to showcase your ability to collaborate effectively. Share examples of how you've worked well in teams before, and express your excitement about contributing to a positive team environment at Europcar.
