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For Companies At a Glance
- Tasks: Deliver and collect vehicles while providing excellent customer service.
- Company: Join Europcar, a leading car rental company with a diverse range of services.
- Benefits: Enjoy competitive pay, discounted car hire, and mobile phone contract discounts.
- Why this job: Be the face of Europcar, working with the latest vehicles and a supportive team.
- Qualifications: Must have a full, valid clean driving licence and at least 4 years of driving experience.
- Other info: Flexible shifts available, including evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Europcar is looking for Drivers
You\’ve probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!
Would you like to be part of the Europcar team? We are looking for Drivers to deliver and collect our vehicles for our customers. You\’ll be working in and around the latest vehicles on the road – most of our cars are less than a year old and our vans are less than 18 months old. And you\’ll be at the frontline of the customer relationship with our brand.
You could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you will prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
* Competitive Basic Salary
* Pension
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Confidential legal and support service through BUPA
* Career progression and development
*forms part of current non contractual benefit offering
Main responsibilities:
* Delivery & collection of vehicles
* Preparation of company vehicles
* Identify any fleet maintenance issues
* Deliver world class customer service
* Become part of a successful team
What we are looking for:
* A full, valid clean driving licence, with a minimum of 4 years driving experience is required
* Flexibility in your working hours, including availability during the day, evenings and weekends – our locations can offer you a wide variety of shifts.
* Reliable, flexible, positive and professional
* Good team player
* Exceptional customer service skills
* Ability to adapt to the needs of the business
* A keen and enthusiastic nature
Driver employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Familiarise yourself with Europcar's values and customer service standards. Understanding what the company stands for will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your driving experience by preparing examples of how you've handled various driving situations. This could include dealing with difficult weather conditions or navigating busy city streets, which demonstrates your reliability and skill.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires availability during evenings and weekends, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your customer service skills. Think of specific instances where you've gone above and beyond for a customer, as this role is all about creating a great first impression.
We think you need these skills to ace Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Driver at Europcar. Familiarise yourself with their customer service expectations and the importance of creating a great first impression.
Tailor Your CV: Highlight your driving experience, especially if you have over four years of clean driving history. Emphasise any customer service roles you've held, as this position requires strong interpersonal skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your flexibility in working hours and your ability to adapt to the needs of the business, as these are key traits they are looking for.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all required documents are included and that your contact details are up to date.
How to prepare for a job interview at Europcar
✨Showcase Your Driving Experience
Make sure to highlight your driving experience during the interview. Discuss any relevant roles you've had, especially those involving vehicle delivery or collection, and emphasise your clean driving licence and years of experience.
✨Demonstrate Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate your customer service skills. Share examples of how you've provided excellent service in previous roles and how you handle customer interactions positively.
✨Be Flexible and Adaptable
The role requires flexibility in working hours, so be prepared to discuss your availability. Show that you're adaptable and willing to work evenings and weekends if needed, as this will reflect your commitment to the job.
✨Prepare for Vehicle Knowledge Questions
Familiarise yourself with the types of vehicles Europcar offers. Be ready to answer questions about vehicle maintenance and preparation, as well as how you would ensure a smooth handover to customers.
