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- Tasks: Provide top-notch customer service and assist with car returns at Gatwick Airport.
- Company: Leading car rental company known for its dynamic work environment.
- Benefits: Flexible hours, career growth opportunities, and training provided.
- Why this job: Join a vibrant team and enhance your customer service skills in a busy airport setting.
- Qualifications: Full driving licence and 4 years of driving experience required.
- Other info: Perfect for those seeking flexibility and a chance to grow their career.
The predicted salary is between 24000 - 36000 £ per year.
A leading car rental company in Crawley is seeking a Customer Service Returns Assistant to join their team at Gatwick Airport. The role involves providing exceptional customer service throughout the rental process and assisting customers in a busy environment.
The ideal candidate will have:
- a full driving licence
- at least 4 years of driving experience
Flexibility in working hours is essential, and training will be provided for those with less experience.
Airport Returns Specialist | Flexible Hours & Career Growth in Crawley employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Returns Specialist | Flexible Hours & Career Growth in Crawley
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond. We want to hear those stories!
✨Tip Number 3
Be flexible and open-minded! The job requires flexibility in hours, so highlight your availability and willingness to adapt. It shows you're ready for the fast-paced environment at Gatwick Airport.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Airport Returns Specialist | Flexible Hours & Career Growth in Crawley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for customers in the past, especially in busy environments like airports.
Flexibility is Key: Since flexibility in working hours is essential for this role, let us know about your availability. If you can work evenings or weekends, make that clear in your application!
Driving Experience Matters: Don’t forget to mention your driving experience! We’re looking for candidates with at least 4 years of driving under their belt, so be sure to include any relevant details about your driving history.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Europcar
✨Know the Company Inside Out
Before your interview, do some research on the car rental company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your problem-solving skills and ability to thrive in a busy environment.
✨Demonstrate Flexibility and Adaptability
Flexibility in working hours is essential for this position. Be ready to discuss your availability and any previous experiences where you had to adapt to changing circumstances. This will reassure the interviewer that you can handle the dynamic nature of the job.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or career growth within the company. This shows that you're serious about the role and eager to learn more.
