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- Tasks: Provide top-notch customer service and sell rental products in a fast-paced environment.
- Company: Join Europcar Mobility Group, a leader in global mobility services.
- Benefits: Competitive salary, uncapped commission, 6 weeks holiday, and career progression.
- Why this job: Earn while you learn and make a real impact in customer experiences.
- Qualifications: Valid driving licence, team player, and strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 28800 - 48000 £ per year.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Europcar is looking for Rental Sales Agents.
OTE earnings opportunity - £40,000. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Exceptional commission scheme - uncapped bonus potential with on target earnings
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high quality rental service to meet customer needs.
- To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.
If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Rental Sales Agent in Birmingham employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent in Birmingham
✨Tip Number 1
Get to know Europcar's values and culture before your interview. They really value respect and teamwork, so think about how you can demonstrate these qualities in your answers.
✨Tip Number 2
Practice your sales pitch! Since the role is all about providing top-notch customer service and selling products, be ready to showcase your enthusiasm and ability to handle objections during the interview.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics or how they celebrate success. It’s a great way to connect with your interviewers.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about the position and gives you a better chance of standing out from the crowd!
We think you need these skills to ace Rental Sales Agent in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to embrace the fast-paced environment we thrive in.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of a Rental Sales Agent.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Europcar
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Europcar's core values. They emphasise respect, teamwork, and a customer-centric approach. Show how your personal values align with theirs during the conversation.
✨Demonstrate Your Sales Skills
As a Rental Sales Agent, you'll need to showcase your ability to sell products and services. Prepare examples of past experiences where you successfully influenced customers or met sales targets. Be ready to discuss how you handle objections and turn them into opportunities.
✨Practice Customer Service Scenarios
Since customer service is at the heart of this role, think about common scenarios you might face. Practice responding to difficult customer situations or inquiries in a polite and professional manner. This will help you demonstrate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
