At a Glance
- Tasks: Provide top-notch customer service and sell our awesome rental products.
- Company: Join Europcar Mobility Group, a leader in global mobility solutions.
- Benefits: Enjoy competitive salary, uncapped commission, and 6 weeks holiday to start.
- Why this job: Make a real impact while earning great rewards in a dynamic environment.
- Qualifications: Must have a clean driving licence and a passion for sales.
- Other info: Diverse and inclusive workplace with fantastic career growth opportunities.
The predicted salary is between 24000 - 36000 ÂŁ per year.
At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Job Description
Europcar is looking for Rental Sales Agents. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Exceptional commission scheme - uncapped bonus potential with on target earnings.
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high quality rental service to meet customer needs.
- To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
Rental Sales Agent in Leicester employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent in Leicester
✨Tip Number 1
Get to know Europcar's values and culture before your interview. We want to see how you fit into our team, so show us that you embrace change and respect diversity. A little research goes a long way!
✨Tip Number 2
Practice your sales pitch! As a Rental Sales Agent, you'll need to sell our services effectively. Role-play with a friend or in front of the mirror to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to share examples of how you've provided excellent customer service in the past. We love candidates who can demonstrate their ability to put customers first and handle objections like a pro!
✨Tip Number 4
Apply through our website for the best chance of landing the job. It shows you're serious about joining Europcar and gives us a clear view of your application. Plus, we love seeing enthusiastic candidates!
We think you need these skills to ace Rental Sales Agent in Leicester
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for a Rental Sales Agent role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the role!
Tailor Your Application: Make sure to customise your application for Europcar. Mention specific skills or experiences that align with our values and the job description. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it’s super easy and quick!
How to prepare for a job interview at Europcar Mobility Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Europcar's core values. Understanding their commitment to customer service and respect will help you align your answers with what they value most in a Rental Sales Agent.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully sold products or services in the past. Highlight your ability to influence others and respond positively to objections, as these skills are crucial for achieving targets in this role.
✨Demonstrate Customer-Centric Attitude
Since the customer is at the centre of everything Europcar does, be ready to discuss how you prioritise customer needs. Share experiences where you provided exceptional service or resolved issues effectively to ensure customer satisfaction.
✨Practice Time Management Scenarios
Given the fast-paced environment, think of situations where you had to manage multiple tasks under pressure. Be prepared to explain how you stay organised and prioritise effectively, as this will show your ability to thrive in a busy rental setting.