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- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join Europcar, a global leader in mobility services with over 75 years of experience.
- Benefits: Enjoy competitive salary, 5.6 weeks holiday, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar, working with the latest vehicles and making great first impressions.
- Qualifications: Must have a full, valid clean driving licence and at least 4 years of driving experience.
- Other info: Flexible working hours available, including evenings and weekends.
Europcar is looking for Drivers to deliver and collect our vehicles for our customers. You'll be working in and around the latest vehicles on the road - most of our cars are less than a year old and our vans are less than 18 months old. You will be at the frontline of the customer relationship with our brand, creating a great impression is vital. Having a confident manner is also important because you will prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main responsibilities:
- Delivery & collection of vehicles
- Preparation of company vehicles
- Identify any fleet maintenance issues
- Deliver world class customer service
- Become part of a successful team
What we are looking for:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Flexibility in your working hours, including availability during the day, evenings and weekends
- Reliable, flexible, positive and professional
- Good team player
- Exceptional customer service skills
- Ability to adapt to the needs of the business
- A keen and enthusiastic nature
If you believe you have what it takes to become a successful Driver within Europcar, then please apply today!
Key Time Worker (Service Agent) employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Time Worker (Service Agent)
✨Tip Number 1
Familiarise yourself with Europcar's values and customer service standards. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your driving experience and any relevant customer service roles you've held in the past. Be prepared to share specific examples of how you've provided excellent service or handled challenging situations, as this will showcase your suitability for the role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires availability during various shifts, showing that you're adaptable and willing to work evenings and weekends can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and company culture at Europcar. This not only shows your interest in the position but also helps you assess if it's the right fit for you.
We think you need these skills to ace Key Time Worker (Service Agent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Key Time Worker (Service Agent) position. Tailor your application to highlight how your skills and experiences align with what Europcar is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications. Highlight your flexibility and reliability, as these are key traits for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your customer service experience and how you can contribute to creating a great impression for Europcar's customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the customer-facing role of a Service Agent.
How to prepare for a job interview at Europcar Mobility Group
✨Showcase Your Customer Service Skills
As a Driver for Europcar, you'll be the first point of contact for customers. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers.
✨Demonstrate Your Driving Experience
With a requirement of at least 4 years of driving experience, it's crucial to discuss your driving history confidently. Mention any relevant driving qualifications or experiences that showcase your reliability and professionalism on the road.
✨Emphasise Flexibility and Teamwork
Europcar values flexibility in working hours and being a good team player. Be prepared to discuss your availability and provide examples of how you've successfully worked within a team in past roles, especially in dynamic environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to adapt quickly or resolve an issue, particularly in customer-facing roles, and be ready to share those stories.
