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For Companies At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join Europcar, a global leader in mobility services with 75 years of expertise.
- Benefits: Enjoy competitive salary, holiday perks, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar, working with the latest vehicles and making great first impressions.
- Qualifications: Must have a full, clean driving licence and at least 4 years of driving experience.
- Other info: Flexible shifts available, including evenings and weekends, perfect for students!
Europcar is looking for Drivers to deliver and collect our vehicles for our customers. You'll be working in and around the latest vehicles on the road - most of our cars are less than a year old and our vans are less than 18 months old. You will be at the frontline of the customer relationship with our brand, creating a great impression.
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main responsibilities:
- Delivery & collection of vehicles
- Preparation of company vehicles
- Identify any fleet maintenance issues
- Deliver world class customer service
- Become part of a successful team
What we are looking for:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Flexibility in your working hours, including availability during the day, evenings and weekends
- Reliable, flexible, positive and professional
- Good team player
- Exceptional customer service skills
- Ability to adapt to the needs of the business
- A keen and enthusiastic nature
If you believe you have what it takes to become a successful Driver within Europcar, then please apply today!
Key Time Worker (Service Agent) employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Time Worker (Service Agent)
✨Tip Number 1
Familiarise yourself with Europcar's fleet and services. Knowing the latest vehicles and their features will help you impress during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview process, highlight your ability to create a positive experience for customers.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during evenings and weekends, emphasising your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Key Time Worker (Service Agent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Key Time Worker (Service Agent) position. Tailor your application to highlight how your skills and experiences align with what Europcar is looking for.
Highlight Customer Service Skills: Since exceptional customer service skills are crucial for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to create a positive impression and handle customer interactions effectively.
Showcase Driving Experience: Emphasise your driving experience, particularly if you have held a full, valid clean driving licence for over four years. Mention any relevant driving roles or experiences that showcase your reliability and professionalism.
Tailor Your Application: Customise your CV and cover letter for Europcar by using keywords from the job description. This shows that you have taken the time to understand the company and the specific role, making your application stand out.
How to prepare for a job interview at Europcar Mobility Group
✨Showcase Your Customer Service Skills
As a Driver for Europcar, you'll be the first point of contact for customers. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers.
✨Demonstrate Flexibility
The job requires flexibility in working hours, so be prepared to discuss your availability. Mention any past experiences where you adapted to changing schedules or worked outside of typical hours, showing that you're ready to meet the demands of the role.
✨Emphasise Teamwork
Europcar values team players, so be sure to talk about your ability to work well with others. Share stories that illustrate your collaborative spirit and how you've contributed to a team's success in previous roles.
✨Prepare for Vehicle Knowledge Questions
Since you'll be handling vehicles, it's beneficial to brush up on basic vehicle maintenance and safety checks. Be ready to answer questions about what to look for when preparing a vehicle for delivery, as this shows your commitment to quality service.
