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For Companies At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join Europcar, a global leader in mobility services with 75 years of expertise.
- Benefits: Enjoy competitive salary, holiday perks, discounts, and career development opportunities.
- Why this job: Be the face of Europcar, working with the latest vehicles and making great impressions.
- Qualifications: Must have a full, valid clean driving licence and at least 4 years of driving experience.
- Other info: Flexible working hours available, including evenings and weekends.
Europcar is looking for Drivers to deliver and collect our vehicles for our customers. You'll be working in and around the latest vehicles on the road - most of our cars are less than a year old and our vans are less than 18 months old. You will be at the frontline of the customer relationship with our brand, creating a great impression is vital. Having a confident manner is also important because you will prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main responsibilities:
- Delivery & collection of vehicles
- Preparation of company vehicles
- Identify any fleet maintenance issues
- Deliver world class customer service
- Become part of a successful team
What we are looking for:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Flexibility in your working hours, including availability during the day, evenings and weekends
- Reliable, flexible, positive and professional
- Good team player
- Exceptional customer service skills
- Ability to adapt to the needs of the business
- A keen and enthusiastic nature
If you believe you have what it takes to become a successful Driver within Europcar, then please apply today!
Key Time Worker (Service Agent) employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Time Worker (Service Agent)
✨Tip Number 1
Familiarise yourself with Europcar's fleet and services. Knowing the latest vehicles and their features will help you impress customers during handovers and show that you're knowledgeable about the brand.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's through networking or casual conversations, showing a positive and professional attitude can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during evenings and weekends, highlighting your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Showcase your teamwork abilities. Since you'll be part of a team at Europcar, sharing examples of how you've successfully worked with others in previous roles can demonstrate that you're a good fit for their culture.
We think you need these skills to ace Key Time Worker (Service Agent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Key Time Worker (Service Agent) position. Tailor your application to highlight how your skills and experiences align with what Europcar is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, customer service roles, or teamwork situations. Use specific examples to demonstrate your reliability, flexibility, and positive attitude.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Europcar and how you can contribute to their mission of delivering world-class customer service.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Europcar Mobility Group
✨Showcase Your Customer Service Skills
As a Driver for Europcar, you'll be the first point of contact for customers. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers.
✨Demonstrate Flexibility
Europcar values flexibility in working hours. Be prepared to discuss your availability and willingness to work various shifts, including evenings and weekends. This shows that you're adaptable and ready to meet the company's needs.
✨Emphasise Teamwork
Being a good team player is crucial for this role. During the interview, mention instances where you've successfully collaborated with others to achieve a common goal. This will demonstrate your ability to work well within a team environment.
✨Prepare for Vehicle Knowledge Questions
Since you'll be handling vehicles, it's beneficial to have some knowledge about car maintenance and features. Brush up on basic vehicle care and be ready to answer questions related to fleet maintenance issues. This will show your commitment to delivering world-class service.
