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For Companies At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join Europcar, a global leader in mobility services with 75 years of expertise.
- Benefits: Enjoy competitive salary, 5.6 weeks holiday, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar, working with the latest vehicles and making great first impressions.
- Qualifications: Must have a full, valid clean driving licence and at least 4 years of driving experience.
- Other info: Flexible working hours available, including evenings and weekends.
Europcar is looking for Drivers to deliver and collect our vehicles for our customers. You'll be working in and around the latest vehicles on the road - most of our cars are less than a year old and our vans are less than 18 months old. You will be at the frontline of the customer relationship with our brand, creating a great impression is vital. Having a confident manner is also important because you will prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main responsibilities:
- Delivery & collection of vehicles
- Preparation of company vehicles
- Identify any fleet maintenance issues
- Deliver world class customer service
- Become part of a successful team
What we are looking for:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Flexibility in your working hours, including availability during the day, evenings and weekends
- Reliable, flexible, positive and professional
- Good team player
- Exceptional customer service skills
- Ability to adapt to the needs of the business
- A keen and enthusiastic nature
If you believe you have what it takes to become a successful Driver within Europcar, then please apply today!
Key Time Worker (Service Agent) employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Time Worker (Service Agent)
✨Tip Number 1
Familiarise yourself with Europcar's fleet and services. Knowing the latest vehicles and their features will help you impress during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the application process, a friendly and professional demeanour can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Highlighting your willingness to work evenings and weekends can make you a more attractive candidate for the role.
✨Tip Number 4
Research Europcar's values and mission statement. Understanding their commitment to customer satisfaction and mobility solutions will allow you to align your answers with their goals during the interview.
We think you need these skills to ace Key Time Worker (Service Agent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Key Time Worker (Service Agent) position. Tailor your application to highlight how your skills and experiences align with what Europcar is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications. Highlight your flexibility and reliability, as these are key traits for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your customer service experience and how you can contribute to creating a great impression for Europcar's customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the customer-facing role at Europcar.
How to prepare for a job interview at Europcar Mobility Group
✨Showcase Your Customer Service Skills
As a Driver for Europcar, you'll be the first point of contact for customers. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers.
✨Demonstrate Your Driving Experience
With a requirement of at least 4 years of driving experience, it's crucial to discuss your driving history. Be prepared to talk about the types of vehicles you've driven and any relevant training or certifications you may have. This will show your competence and reliability as a driver.
✨Emphasise Flexibility and Teamwork
Europcar values flexibility in working hours and being a good team player. During the interview, express your willingness to work various shifts, including evenings and weekends. Share examples of how you've successfully collaborated with others in past roles to achieve common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about potential challenges you might face as a Driver, such as dealing with an unhappy customer or identifying vehicle maintenance issues, and prepare thoughtful responses.
