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- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service at Luton Airport.
- Company: Europcar is a global leader in mobility services with over 75 years of experience.
- Benefits: Enjoy competitive pay, generous holiday, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team, earn commission, and make a real impact on customer journeys.
- Qualifications: Must have a clean driving licence and excellent communication skills; sales enthusiasm is a plus.
- Other info: Work in a fast-paced environment where customer satisfaction is our top priority.
The predicted salary is between 28000 - 42000 £ per year.
Europcar is looking for Rental Sales Agents at our Luton Airport location to work as part of our team on the front desk. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high-quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company's services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Key Time Worker (RSA) employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Time Worker (RSA)
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will not only help you in conversations with customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills. Since this role is heavily focused on customer interaction, consider role-playing scenarios with friends or family to enhance your ability to handle various customer situations effectively.
✨Tip Number 3
Research the local area around Luton Airport. Being knowledgeable about the location can help you provide better service to customers, as you'll be able to answer questions and offer recommendations confidently.
✨Tip Number 4
Showcase your sales abilities. Think of examples from your past experiences where you've successfully influenced others or met targets, as these will be valuable to highlight during your discussions with us.
We think you need these skills to ace Key Time Worker (RSA)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Rental Sales Agent position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet targets.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have excelled in customer-facing roles and achieved sales targets in the past. Make sure to convey your positive attitude and team spirit.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Europcar Mobility Group
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will demonstrate your ability to thrive in a customer-centric role.
✨Understand the Products and Services
Familiarise yourself with Europcar's range of products and services before the interview. Being able to discuss how these offerings can enhance a customer's journey will show your enthusiasm for the role and your readiness to contribute to sales targets.
✨Demonstrate Teamwork
Europcar values teamwork, so be ready to share instances where you've successfully collaborated with others. Highlight your ability to work under pressure while maintaining a positive attitude, as this is crucial in a fast-paced environment like Luton Airport.
✨Prepare for Sales Scenarios
Since the role involves selling additional products, practice responding to common objections customers might have. Show that you can influence others positively and are enthusiastic about achieving sales targets, which could set you apart from other candidates.
