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- Tasks: Coordinate vehicle delivery and collection while ensuring excellent customer service.
- Company: Join Europcar, a leading global mobility company with 75 years of experience.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar and make a great first impression on customers.
- Qualifications: Must have a clean driving licence and strong communication skills.
- Other info: Opportunities for career progression in a dynamic team environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Fleet Coordinator page is loaded## Fleet Coordinatorremote type: Vollständig vor Ortlocations: Birminghamtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: JR107822**Stelleninhalte**Europcar is looking for a Fleet CoordinatorYou’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.**What we can offer you:*** Competitive Basic Salary* Starting on 6 weeks holiday (including bank holidays), increasing with length of service* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension and a life insurance scheme* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\\** Discounted hotel rates through the Accor Group after 12 months service\\** Cycle2Work\\** Free annual eye tests* Confidential legal and support service through BUPA* Career progression and development*\\*forms part of current non contractual benefit offering***Main duties:*** Provide a high quality rental administration service to meet station needs.* Assist and the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.* Responsibility, vehicles, premises and customer safety.**Key skills and attributes required:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a small team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Enthusiastic, can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.* Flexibility to working hours in line with business needs.If you believe you have what it takes to become a successful Fleet Coordinator within Europcar, then please apply today!*Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.***Europcar Mobility Group**Die Europcar Mobility Group ist ein globaler Mobilitätsanbieter mit 75 Jahren Erfahrung im Bereich Mobilitätsdienstleistungen und einer führenden Position in Europa. \”We help to change the way you move\” ist das, wofür wir stehen und was uns zusammenbringt.Wir bieten Geschäfts- und Privatkunden eine breites Angebot an Autos und Transportern, sei es für ein paar Stunden, ein paar Tage, eine Woche, einen Monat oder länger, \”on demand\” oder im Abo. Dabei setzen wir auf eine Flotte von mehr als 250.000 Fahrzeugen, die mit der neuesten Technologie ausgestattet sind, darunter ein wachsender Anteil an Elektrofahrzeugen.Unsere Marken sprechen unterschiedliche Bedürfnisse und Erwartungen an: Europcar – unser Premiumangebot –, und Goldcar – die smarte Alternative mit einem hervorragenden Preis-Leistungs-Verhältnis. Nicht zu vergessen Fox-Rent-A-Car, unser lokaler Champion in den USA. Die Zufriedenheit der Kunden steht im Mittelpunkt unserer Ambitionen und ihrer mehr als 8.000 Mitarbeiter, die dank eines starken Netzes in über 130 Ländern unsere Mobilitätsdienst-leistungen anbieten.Mehr Informationen unter: #J-18808-Ljbffr
Fleet Coordinator employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Europcar. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the Fleet Coordinator role, especially your ability to communicate clearly and manage time effectively.
✨Tip Number 3
Dress to impress! First impressions matter, especially when you're the face of the company. Make sure you look professional and presentable, as this reflects your positive attitude and enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the Fleet Coordinator position!
We think you need these skills to ace Fleet Coordinator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Fleet Coordinator and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Europcar Mobility Group
✨Know the Company
Before your interview, take some time to research Europcar. Understand their values, services, and what sets them apart in the mobility industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Fleet Coordinator, clear communication is key. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Demonstrate Your Organisational Skills
The job requires managing multiple tasks efficiently. Be ready to discuss how you prioritise tasks and stay organised. You could share specific strategies or tools you use to manage your time effectively, which will highlight your ability to handle the demands of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of examples where you've successfully handled difficult situations or objections. This will demonstrate your ability to remain calm and professional, which is crucial for making a great impression on customers.
