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- Tasks: Provide top-notch customer service and ensure smooth vehicle returns.
- Company: Global mobility provider with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, holiday entitlement, and pension scheme.
- Why this job: Join a dynamic team and enhance your communication skills while helping customers.
- Qualifications: Excellent communication skills, valid driving licence, and flexible working hours.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Ein globaler Mobilitätsanbieter sucht einen Customer Service Returns Assistant in Gatwick. Sie sind verantwortlich für den Kundenservice während des gesamten Mietprozesses und arbeiten im Team, um einen reibungslosen Ablauf bei der Fahrzeugrückgabe zu gewährleisten.
Exzellente Kommunikationsfähigkeiten, ein gültiger Führerschein und die Fähigkeit zur flexiblen Arbeitszeitgestaltung sind erforderlich.
Das Unternehmen bietet ein wettbewerbsfähiges Gehalt mit zusätzlichen Vorteilen wie Urlaub und Altersvorsorge.
Customer Service & Returns Specialist employer: Europcar Mobility Group
Contact Detail:
Europcar Mobility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Returns Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common customer service scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to discuss your flexibility. The job mentions flexible working hours, so think of examples where you've successfully adapted to changing schedules or demands in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Customer Service & Returns Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure to highlight your skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated with customers in the past.
Tailor Your CV and Cover Letter: We want to see how you fit into our team! Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Mention your experience with customer service and any relevant skills that align with the role.
Be Honest About Your Availability: Flexibility is important for this position, so be upfront about your availability in your application. If you can work varied hours, let us know! It shows you're ready to adapt and meet the needs of the team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Europcar Mobility Group
✨Know the Company Inside Out
Before your interview, make sure to research the global mobility provider thoroughly. Understand their services, values, and what sets them apart in the industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service & Returns Specialist, excellent communication is key. Prepare examples from your past experiences where you effectively resolved customer issues or worked as part of a team. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Flexibility is Key
Since the job requires flexible working hours, be ready to discuss your availability during the interview. Highlight any previous roles where you adapted to changing schedules or worked in dynamic environments. This will reassure them that you can handle the demands of the position.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
