At a Glance
- Tasks: Provide world-class customer service and sell rental products at Stansted Airport.
- Company: Join Europcar, a global leader in mobility services with 75 years of expertise.
- Benefits: Earn up to £50,000 with bonuses, enjoy discounts, and career progression opportunities.
- Why this job: Be part of a diverse team in a fast-paced environment focused on customer satisfaction.
- Qualifications: Team player with strong communication skills and a positive attitude required.
- Other info: No speculative applications; apply today if you're ready to excel!
The predicted salary is between 30000 - 70000 £ per year.
Europcar is looking for Rental Sales Agents
OTE earnings opportunity – £50,000
Guaranteed bonus of £300 per month for the first three months
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Stansted Airport location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!
What we can offer you:
Competitive Basic Salary
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Pension and a life insurance scheme
Discounted car hire rates across our network
20% discount on EE mobile phone contracts*
Confidential legal and support service through BUPA
Career progression and development
Provide a high quality rental service to meet customer needs.
To be commercially aware and recognise and report on prospective business opportunities and
competitor activity.
Sell the company’s services and products to achieve targets.
Handle telephone enquiries in a polite and professional manner.
Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
Ability to work as part of a team.
Communicate clearly, verbally and in writing.
A positive attitude and professional appearance.
Ability to influence others.
Enthusiastic about selling and can respond positively to objections.
Manages time effectively and completes tasks required.
Ability to prioritise and remain organised when working under pressure.
Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar – a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar – a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \”value for money\” positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris.
Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars.
In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created \”L\’Abonnement Automobile\”: a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company\’s success was rapid, as car rental responded to a real need.
In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !
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Rental Sales Agent employer: Europcar Ireland
Contact Detail:
Europcar Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding their offerings will not only help you in conversations with customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills. Since this role is heavily focused on customer interaction, consider role-playing scenarios where you handle inquiries or objections to showcase your ability to influence and sell effectively.
✨Tip Number 3
Research the location of Stansted Airport and its customer demographics. Knowing the types of customers you might encounter can help you tailor your approach and provide a more personalised service.
✨Tip Number 4
Network with current or former Europcar employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to work in a fast-paced environment and achieve targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your ability to communicate clearly and work as part of a team.
Showcase Your Sales Skills: Provide examples of past experiences where you successfully influenced others or achieved sales targets. This will show Europcar that you have the right attitude and skills for the Rental Sales Agent position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in customer-facing roles.
How to prepare for a job interview at Europcar Ireland
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided excellent service or resolved customer issues effectively. This will demonstrate your ability to handle the fast-paced environment and keep the customer at the centre of your focus.
✨Understand the Products and Services
Familiarise yourself with Europcar's range of products and services before the interview. Being able to discuss how these offerings can enhance a customer's journey will show your enthusiasm for the role and your readiness to contribute to sales targets.
✨Demonstrate Teamwork
Europcar values teamwork, so be prepared to discuss how you've successfully worked in a team setting in the past. Share specific instances where collaboration led to achieving goals or overcoming challenges, highlighting your ability to influence others positively.
✨Prepare for Sales Scenarios
Since the role involves selling additional products and services, practice responding to common sales objections. Think about how you would persuade a customer who is hesitant to purchase an upgrade or additional insurance, showcasing your sales skills and positive attitude.