At a Glance
- Tasks: Provide top-notch customer service and sell rental products to meet targets.
- Company: Join the dynamic Europcar team in Swansea, where customers come first.
- Benefits: Competitive salary, uncapped commission, 6 weeks holiday, and discounts on car hire.
- Other info: Enjoy a supportive team culture and opportunities for professional development.
- Why this job: Earn while you learn in a fast-paced environment with real career growth.
- Qualifications: Must have a clean driving licence and a passion for sales.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Swansea location to work as part of our team on the front desk. You will be working in a fast paced environment where the customer is at the centre of everything we do.
You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!
- Provide a high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company's services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
Competitive Basic Salary
Exceptional commission scheme - uncapped bonus potential with on target earnings at xx.
Starting on 6 weeks holiday (including bank holidays), increasing with length of service.
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications).
Pension and a life insurance scheme.
Discounted car hire rates across our network.
20% discount on EE mobile phone contracts.
Discounted hotel rates through the Accor Group after 12 months service.
Cycle2Work.
Free annual eye tests.
Confidential legal and support service through BUPA.
Career progression and development forms part of current non contractual benefit offering.
Rental Sales Agent in Swansea employer: Europcar Group UK Limited
Europcar is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for Rental Sales Agents in Swansea. With competitive salaries, an uncapped commission scheme, and generous holiday allowances, we ensure our team members are rewarded for their hard work while enjoying a supportive environment that fosters growth and career progression. Join us to be part of a diverse team dedicated to delivering outstanding customer service and making every journey memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Sales Agent in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Europcar. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Rental Sales Agent, you'll need to sell their services effectively. Role-play with a friend or family member to get comfortable with handling objections and upselling additional products. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. Highlighting your ability to provide a world-class service will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Rental Sales Agent in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you’ve gone above and beyond to provide excellent service, as that’s what we’re all about at Europcar!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Rental Sales Agent role. We love seeing candidates who put in the effort!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Remember, attention to detail is key, so double-check for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Customer Service Basics
Since the role is all about providing top-notch customer service, brush up on your customer service principles. Think about examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of putting the customer first.
✨Familiarise Yourself with the Products
Take some time to research Europcar's services and products. Knowing what they offer will help you confidently discuss how you can sell these to customers. Be ready to suggest additional products that could enhance a customer's experience during the interview.
✨Practice Your Sales Techniques
As a Rental Sales Agent, you'll need to demonstrate your ability to sell. Prepare for role-play scenarios where you might have to handle objections or upsell services. Practising these techniques will help you feel more comfortable and persuasive during the interview.
✨Show Off Your Team Spirit
This job requires working as part of a diverse team, so be prepared to talk about your teamwork experiences. Share specific examples of how you've collaborated with others to achieve a common goal, and highlight your ability to communicate effectively in a fast-paced environment.
