At a Glance
- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service at Bristol Airport.
- Company: Europcar is the leading car and van rental company in Europe, known for its premium service.
- Benefits: Enjoy competitive pay, uncapped commission, 6 weeks holiday, and discounts on car hire and mobile contracts.
- Why this job: Be part of a dynamic team, earn great bonuses, and make customers' journeys smoother.
- Qualifications: No specific experience required, just a positive attitude and a passion for sales.
- Other info: Career progression opportunities available; apply now to kickstart your journey with Europcar!
The predicted salary is between 28000 - 42000 Β£ per year.
Europcar is the European car and van rental leader with a premium positioning.
Rental Sales Agent
Europcar is looking for Rental Sales Agents
OTE earnings opportunity β Β£35,000
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Bristol Airport location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you\βll also have the opportunity to earn some serious commission!
What we can offer you:
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Competitive Basic Salary
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Exceptional commission scheme β uncapped bonus potential with on target earnings at xx.
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Starting on 6 weeks holiday (including bank holidays), increasing with length of service
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Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
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Pension and a life insurance scheme
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Discounted car hire rates across our network
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20% discount on EE mobile phone contracts*
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Discounted hotel rates through the Accor Group after 12 months service*
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Cycle2Work*
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Free annual eye tests
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Confidential legal and support service through BUPA
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Career progression and development
*forms part of current non contractual benefit offering
Main duties:
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Provide a high quality rental service to meet customer needs.
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To be commercially aware and recognise and report on prospective business opportunities and
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competitor activity.
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Sell the company\βs services and products to achieve targets.
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Handle telephone enquiries in a polite and professional manner.
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Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
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Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
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Ability to work as part of a team.
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Communicate clearly, verbally and in writing.
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A positive attitude and professional appearance.
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Ability to influence others.
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Enthusiastic about selling and can respond positively to objections.
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Manages time effectively and completes tasks required.
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Ability to prioritise and remain organised when working under pressure.
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Attention to detail.
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Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Agencies β Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
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Rental Sales Agent employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Rental Sales Agent
β¨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will help you engage customers effectively and demonstrate your knowledge during the interview.
β¨Tip Number 2
Practice your customer service skills. Since this role is heavily focused on customer interaction, consider role-playing scenarios where you handle inquiries or objections to showcase your ability to provide excellent service.
β¨Tip Number 3
Research the car rental industry and current market trends. Being informed about competitors and market dynamics can give you an edge in discussions and show your enthusiasm for the role.
β¨Tip Number 4
Prepare examples of how you've achieved sales targets or provided exceptional customer service in previous roles. This will help you illustrate your capabilities and fit for the position during the interview.
We think you need these skills to ace Rental Sales Agent
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet targets and work in a fast-paced environment, as these are key aspects of the Rental Sales Agent role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your passion for providing excellent customer service and how your skills align with Europcar's values and mission.
Highlight Key Skills: In your application, emphasise skills such as communication, teamwork, and time management. Provide examples of how you've successfully influenced others or handled objections in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Rental Sales Agent position.
How to prepare for a job interview at Europcar Group UK Limited
β¨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will demonstrate your ability to thrive in a customer-facing role.
β¨Understand the Product Range
Familiarise yourself with Europcar's services and additional products. Being knowledgeable about what you can offer customers will not only help you answer questions confidently but also show your enthusiasm for the role and the company.
β¨Demonstrate Teamwork
Europcar values teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share specific instances where collaboration led to achieving targets or improving service delivery.
β¨Prepare for Sales Scenarios
Since the role involves selling services and products, practice handling common sales scenarios. Be prepared to discuss how you would approach upselling or responding to customer objections, showcasing your sales acumen and positive attitude.