At a Glance
- Tasks: Provide top-notch customer service and sell rental products at Manchester Airport.
- Company: Join Europcar, a global leader in mobility services with a vibrant team culture.
- Benefits: Earn up to £50K with uncapped commission, plus 6 weeks holiday and discounts.
- Other info: Exciting career progression opportunities in a fast-paced environment.
- Why this job: Be part of a dynamic team and make customers' journeys easier while earning great rewards.
- Qualifications: Must have a clean driving licence and a passion for sales and teamwork.
The predicted salary is between 40000 - 60000 £ per year.
Europcar Mobility Group is looking for Rental Sales Agents at our Stansted Airport location. The role offers an OTE earnings opportunity of up to £50,000.
Responsibilities
- Provide high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation, including reporting of damage.
- Take responsibility for cash, vehicles, premises and customer safety.
Benefits
- Competitive basic salary.
- Bonus OTE up to £50,000.
- Starting on 5.6 weeks holiday (including bank holidays).
- Enhanced maternity and adoption leave (subject to service and earning qualifications).
Pension and a life insurance scheme.
Discounted car hire rates across our network.
20% discount on EE mobile phone contracts.*
Confidential legal and support service through BUPA.
Career progression and development.
Qualifications & Skills
- A full, valid clean driving licence with a minimum of 4 years driving experience.
- Ability to work as part of a team.
- Clear verbal and written communication.
- Positive attitude and professional appearance.
- Ability to influence others and respond positively to objections.
- Time management and ability to prioritise tasks under pressure.
- Attention to detail and ability to follow procedures and instructions.
EEO Statement
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know.
Rental Sales Agent employer: Europcar Group UK Limited
Europcar Group UK Limited is an excellent employer that values its employees by offering a dynamic work environment where teamwork and customer service are at the forefront. With opportunities for career growth and development, you will be part of a supportive culture that encourages flexibility and adaptability, making it an ideal place for those looking to advance their careers in the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Get to know Europcar and its services inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands our mission and values. It’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Rental Sales Agent. The more prepared you are to handle questions and objections, the more confident you’ll feel during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former Europcar employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows us you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Europcar team!
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you’ve gone above and beyond to provide excellent service, as that’s at the heart of what we do at Europcar.
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the Rental Sales Agent role. Mention specific skills from the job description, like your ability to influence others and manage time effectively.
Be Professional and Positive:Your attitude matters! We’re looking for someone with a positive outlook and professional appearance. Make sure your application reflects this vibe, as it sets the tone for your potential interview.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Stuff
Before the interview, make sure you understand Europcar's services and products. Familiarise yourself with their customer service approach and think about how you can contribute to providing a world-class experience. This will show your enthusiasm and readiness to be part of the team.
✨Show Off Your Sales Skills
Since this role is all about sales, prepare examples of how you've successfully sold products or services in the past. Think about times when you overcame objections or met targets. Be ready to discuss these experiences during the interview to demonstrate your ability to influence others.
✨Be Customer-Centric
Europcar places customers at the heart of everything they do. During the interview, highlight your customer service skills and share stories that showcase your ability to handle enquiries professionally and politely. This will help you stand out as someone who truly understands the importance of customer satisfaction.
✨Stay Calm Under Pressure
Working at the front desk in a fast-paced environment means you'll need to manage your time effectively. Prepare for situational questions that assess how you handle stress and prioritise tasks. Show them that you can remain organised and composed, even when things get hectic.
