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For Companies At a Glance
- Tasks: Provide top-notch customer service and sell rental products at Manchester Airport.
- Company: Join Europcar, a global leader in mobility services with a vibrant team culture.
- Benefits: Earn up to £50K with uncapped commission, plus 6 weeks holiday and discounts.
- Why this job: Be part of a dynamic team and make customers' journeys easier while earning great rewards.
- Qualifications: Must have a clean driving licence and a passion for sales and teamwork.
- Other info: Exciting career progression opportunities in a fast-paced environment.
The predicted salary is between 40000 - 60000 £ per year.
Overview
Europcar is the European car and van rental leader with a premium positioning.
Europcar is looking for Rental Sales Agents
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Swansea location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you\\\’ll also have the opportunity to earn some serious commission!
What we can offer you
- Competitive Basic Salary
- Exceptional commission scheme – uncapped bonus potential with on target earnings at xx.
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts*
- Discounted hotel rates through the Accor Group after 12 months service*
- Cycle2Work*
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
*forms part of current non contractual benefit offering
Main duties
- Provide a high quality rental service to meet customer needs.
- To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company\’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
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Rental Sales Agent employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Get to know Europcar and its services inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands our mission and values. It’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Rental Sales Agent. The more prepared you are to handle questions and objections, the more confident you’ll feel during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former Europcar employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows us you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Europcar team!
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you’ve gone above and beyond to provide excellent service, as that’s at the heart of what we do at Europcar.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Rental Sales Agent role. Mention specific skills from the job description, like your ability to influence others and manage time effectively.
Be Professional and Positive: Your attitude matters! We’re looking for someone with a positive outlook and professional appearance. Make sure your application reflects this vibe, as it sets the tone for your potential interview.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Stuff
Before the interview, make sure you understand Europcar's services and products. Familiarise yourself with their customer service approach and think about how you can contribute to providing a world-class experience. This will show your enthusiasm and readiness to be part of the team.
✨Show Off Your Sales Skills
Since this role is all about sales, prepare examples of how you've successfully sold products or services in the past. Think about times when you overcame objections or met targets. Be ready to discuss these experiences during the interview to demonstrate your ability to influence others.
✨Be Customer-Centric
Europcar places customers at the heart of everything they do. During the interview, highlight your customer service skills and share stories that showcase your ability to handle enquiries professionally and politely. This will help you stand out as someone who truly understands the importance of customer satisfaction.
✨Stay Calm Under Pressure
Working at the front desk in a fast-paced environment means you'll need to manage your time effectively. Prepare for situational questions that assess how you handle stress and prioritise tasks. Show them that you can remain organised and composed, even when things get hectic.
