At a Glance
- Tasks: Coordinate vehicle delivery and collection, ensuring a top-notch customer experience.
- Company: Join Europcar Mobility Group, a leader in innovative mobility solutions.
- Benefits: Enjoy competitive salary, 6 weeks holiday, and discounts on car hire and mobile contracts.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Be the face of Europcar, making great first impressions with customers.
- Qualifications: Must have a clean driving licence and excellent communication skills.
The predicted salary is between 20700 - 25300 £ per year.
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move.
We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one.
Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect.
Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Job Description
Europcar is looking for a Fleet Coordinator.
Would you like to be part of the Europcar team?
We are looking for a Fleet Coordinator to coordinate the delivery and collection of our vehicles for our customers.
This is a service that is central to our customer experience so it’s vital it’s done efficiently and professionally.
You’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand.
You’ll also be working with our central fleet team and local branches.
Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar.
Creating a great impression is vital.
Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.
Benefits
- Competitive Basic Salary
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts*
- Discounted hotel rates through the Accor Group after 12 months service*
- Cycle2Work*
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development *
- forms part of current non contractual benefit offering
Main duties
- Provide a high quality rental administration service to meet station needs.
- Assist and the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.
- Responsibility, vehicles, premises and customer safety.
- Key skills and attributes required
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a small team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Enthusiastic, can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
- Flexibility to working hours in line with business needs.
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity.
If you need any accommodations or assistance during the application or interview process, please let us know.
Together, through mutual respect, we can create a more equitable and inclusive future.
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www. europcar-mobility-group. com
At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris.
Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars.
In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”.
His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar.
Its headquarters, located 11 rue du Champ de Mars also included a rental agency.
The company's success was rapid, as car rental responded to a real need.
In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV.
Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries.
But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !
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Fleet Coordinator in Northampton employer: Europcar Group UK Limited
Europcar Group UK Limited is an excellent employer that values its employees by offering a dynamic work environment where teamwork and customer service are at the forefront. With opportunities for career growth and development, you will be part of a supportive culture that encourages flexibility and adaptability, making it an ideal place for those looking to advance their careers in the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Coordinator in Northampton
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Europcar Group UK Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Europcar Group UK Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Fleet Coordinator in Northampton
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Europcar Group UK Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Europcar Group UK Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Europcar Group UK Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Europcar Group UK Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Europcar Group UK Limited.
