- Lead a team of rental sales agents to deliver five star customer service.
- Work closely with the Station Manager to achieve incremental sales RPD targets.
- Maximise incremental sales through effective training, coaching and staff development.
- Manage staff performance, through documented reviews and corrective actions.
- Build an effective team through the promotion of a 'Serviced Based Sales' culture.
- Support the Company's culture of 'Continuous Improvement' through daily communication with staff through dedicated coaching and feedback sessions.
- Ensure all administration is completed accurately according to operating procedures.
- Ensure that the station consistently achieves KPIs.
A full, valid clean driving licence, with a minimum of 4 years driving experience is required - Ability to communicate effectively with people at all levels.
- Strong customer service skills.
- A positive management style.
- Ability to motivate and gain commitment from the team through leading by example.
- Good organisation skills.
- Ability to think on your feet and work both individually and as part of a team.
- Skilled in multi-tasking.
- Ability to think about finding solutions rather than problems.
- Professional approach.
- Proven track record of driving great sales.
- It is essential that you understand the challenges of the rental and sales sector, reaching KPI's and targets and delivering your work to the highest standards.
- Competitive Basic Salary
- Provision of a fully electric company car with on site charging (subject to availability)
- Exceptional commission scheme - uncapped bonus potential with on target earnings.
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Free on site car parking
- Pension and a life insurance scheme
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
- forms part of current non contractual benefit offering
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Sales Manager in Nailsea employer: Europcar Group UK Limited
Europcar Mobility Group is an exceptional employer, offering a vibrant work culture at our Bristol Airport location where diversity and respect are celebrated. With competitive salaries, generous holiday allowances, and ample opportunities for career progression, we empower our Rental Sales Agents to thrive in a fast-paced environment while delivering world-class customer service. Join us to be part of a team that values your contributions and supports your growth in the evolving mobility sector.
