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For Companies At a Glance
- Tasks: Provide top-notch customer service and sell rental products at Luton Airport.
- Company: Join Europcar, the leading car and van rental company in Europe.
- Benefits: Earn up to £45,000 with competitive salary, holidays, and discounts.
- Why this job: Be part of a dynamic team and make customers' journeys easier.
- Qualifications: Must have a clean driving licence and excellent communication skills.
- Other info: Great career progression opportunities in a fast-paced environment.
The predicted salary is between 36000 - 54000 £ per year.
Europcar is the European car and van rental leader with a premium positioning. Europcar is looking for Rental Sales Agents at our Luton Airport location to work as part of our team on the front desk. You will be working in a fast-paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world-class customer-facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts*
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high-quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company's services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Rental Sales Agent in Luton employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent in Luton
✨Tip Number 1
Get to know Europcar and its services inside out! Familiarise yourself with their rental options and additional products. This way, when you chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle inquiries or objections. The more comfortable you are in these situations, the better you'll shine during your interview.
✨Tip Number 3
Show your enthusiasm for sales! Think of examples from your past experiences where you’ve successfully influenced others or met targets. This will demonstrate your ability to thrive in a sales-driven environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Europcar team.
We think you need these skills to ace Rental Sales Agent in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Rental Sales Agent role. Highlight your customer service experience and any sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit for Europcar. Don’t forget to mention your ability to work under pressure and achieve targets.
Showcase Your Skills: In your application, be sure to showcase key skills like communication, teamwork, and attention to detail. We’re looking for someone who can influence others and provide top-notch customer service, so let us know how you do that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team at Luton Airport!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Europcar is all about providing a world-class experience, so be ready to share examples of how you've excelled in customer-facing roles. Think about times when you went above and beyond for a customer!
✨Show Off Your Sales Savvy
Since this role involves selling additional products and services, prepare to discuss your sales experience. Have specific examples ready where you successfully met or exceeded targets. This will show that you understand the importance of sales in a rental environment.
✨Demonstrate Team Spirit
Europcar values teamwork, so be prepared to talk about your experiences working in diverse teams. Share stories that highlight your ability to collaborate and support your colleagues, especially in fast-paced situations.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your customer interaction skills. Practice handling common customer queries or objections. This will help you feel more confident and showcase your ability to think on your feet!