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- Tasks: Deliver top-notch customer service and sell our rental products at Inverness Airport.
- Company: Join Europcar, the leading car and van rental company in Europe.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on car hire and mobile contracts.
- Why this job: Be part of a dynamic team and earn commission while helping customers on their journeys.
- Qualifications: Full driving licence and a passion for customer service and sales.
- Other info: Great career progression opportunities in a fast-paced environment.
The predicted salary is between 22000 - 28000 £ per year.
Europcar is the European car and van rental leader with a premium positioning. Europcar is looking for Rental Sales Agents at our Inverness Airport location to work as part of our team on the front desk. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts*
- Confidential legal and support service through BUPA
- Career progression and development
Main duties:
- Provide a high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company's services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is desirable.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!
Rental Sales Agent (Maternity Cover) in Inverness employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent (Maternity Cover) in Inverness
✨Tip Number 1
Get to know Europcar and its services inside out! Familiarise yourself with their rental options and additional products. This way, when you chat with the team, you can show off your knowledge and enthusiasm for what they offer.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a world-class experience, think of scenarios where you can demonstrate your ability to handle inquiries and objections with a positive attitude.
✨Tip Number 3
Network like a pro! Connect with current or former Europcar employees on LinkedIn. They might share insights about the company culture or even give you a heads-up on what the hiring team values most.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Europcar team!
We think you need these skills to ace Rental Sales Agent (Maternity Cover) in Inverness
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to provide excellent service, as this is key for a Rental Sales Agent.
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to match the job description. Use keywords from the listing to show us you’re a perfect fit for the role at Europcar.
Be Clear and Concise: When writing your cover letter or CV, keep it clear and to the point. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Customer Service Basics
Since the role is all about providing top-notch customer service, brush up on your customer service principles. Think about examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of putting the customer at the centre of everything.
✨Familiarise Yourself with Europcar's Offerings
Take some time to research Europcar’s services and products. Knowing what they offer will help you discuss how you can contribute to achieving sales targets and provide tailored solutions to customers. It’ll also impress the interviewers that you’ve done your homework!
✨Practice Your Sales Pitch
As a Rental Sales Agent, you'll need to sell additional products and services. Prepare a short sales pitch for one of their offerings. Practising this will not only boost your confidence but also demonstrate your enthusiasm for the role during the interview.
✨Showcase Your Team Spirit
Europcar values teamwork, so be ready to share examples of how you've successfully worked in a team before. Highlight your ability to communicate clearly and support your colleagues, especially in a fast-paced environment. This will show that you’re a great fit for their diverse team.