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- Tasks: Coordinate vehicle delivery and collection, ensuring top-notch customer service.
- Company: Join Europcar, the leading car and van rental company in Europe.
- Benefits: Enjoy competitive salary, 6 weeks holiday, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar, making great first impressions with customers.
- Qualifications: Must have a clean driving licence and strong communication skills.
- Other info: Opportunities for career progression in a dynamic team environment.
The predicted salary is between 24000 - 36000 £ per year.
Europcar is the European car and van rental leader with a premium positioning.
Europcar is looking for a Fleet Coordinator to join
Would you like to be part of the Europcar team? We are looking for a Fleet Coordinator to coordinate the delivery and collection of our vehicles for our customers.
You\’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You\’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
- Competitive Basic Salary
- Starting on 5.6 weeks holiday (including bank holidays)
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts*
- Confidential legal and support service through BUPA
- Career progression and development
*forms part of current non contractual benefit offering
Main duties:
- Provide a high quality rental administration service to meet station needs.
- Assist and the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.
- Responsibility, vehicles, premises and customer safety.
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a small team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Enthusiastic, can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
- Flexibility to working hours in line with business needs.
If you believe you have what it takes to become a successful Fleet Coordinator within Europcar, then please apply today!
Agencies – Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
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Fleet Coordinator employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Europcar. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to fleet coordination. Think about how you’d handle customer interactions and vehicle handovers, as these are key parts of the role.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed time effectively or handled pressure in previous roles. This will demonstrate you’re ready for the fast-paced environment at Europcar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Europcar team.
We think you need these skills to ace Fleet Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Coordinator role. Highlight relevant experience, especially in customer service and administration, as these are key for us at Europcar.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Share why you want to be part of the Europcar team and how your skills align with our needs.
Showcase Your Communication Skills: Since communication is vital in this role, ensure your application is clear and professional. Use proper grammar and structure to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Stuff
Before the interview, make sure you understand Europcar's services and values. Familiarise yourself with their fleet management processes and customer service standards. This will show that you're genuinely interested in the role and ready to contribute.
✨Dress to Impress
Since you'll be the face of Europcar for customers, it's essential to present yourself professionally. Choose smart attire that reflects the company's premium positioning. A polished appearance can make a great first impression!
✨Practice Your Delivery
As a Fleet Coordinator, you'll need to communicate clearly and confidently. Practice how you would explain the vehicle handover process or handle customer inquiries. Role-playing with a friend can help you feel more at ease during the actual interview.
✨Show Your Team Spirit
Europcar values teamwork, so be prepared to discuss your experiences working in a team environment. Share examples of how you've collaborated effectively with others, especially under pressure, to highlight your ability to fit into their culture.