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- Tasks: Provide top-notch customer service and sell rental products at Gatwick Airport.
- Company: Join the dynamic Europcar team in a fast-paced environment.
- Benefits: Competitive salary, generous holiday, and commission opportunities.
- Why this job: Make customers' journeys easier while earning extra through sales.
- Qualifications: Must have a valid driving licence and excellent communication skills.
- Other info: Great team culture with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Gatwick Airport location to work as part of our team on the front desk. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!
Responsibilities
- Provide a high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company's services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Take responsibility for cash, vehicles, premises and customer safety.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
Qualifications
- A full, valid clean driving licence, with a minimum of 4 years driving experience.
Benefits
- Competitive Basic Salary
- Starting on 5.6 weeks holiday
Rental Sales Agent in Fernhill Heath employer: Europcar Group UK Limited
Contact Detail:
Europcar Group UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent in Fernhill Heath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Europcar. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your sales savvy! Brush up on your sales techniques and be prepared to discuss how you can meet and exceed targets. Think about how you can upsell products and services to enhance the customer experience.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Rental Sales Agent in Fernhill Heath
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to provide excellent service, so share specific examples that demonstrate your skills.
Be Commercially Aware: Since we’re looking for someone who can spot business opportunities, mention any relevant experiences where you’ve identified potential sales or improved customer satisfaction. This shows us you understand the commercial side of things!
Keep It Professional Yet Friendly: Your application should reflect a positive attitude and professionalism. Use a friendly tone while maintaining clarity and formality in your writing. We love seeing personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Customer Service Basics
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Brush up on your customer service skills and think about examples from your past experiences where you went above and beyond for a customer. This will show your potential employer that you understand the importance of customer satisfaction.
✨Familiarise Yourself with the Products
Make sure you know the range of services and products Europcar offers. Being able to discuss these confidently during your interview will demonstrate your enthusiasm for the role and your readiness to sell. Consider how you might upsell these products in a real-world scenario.
✨Practice Handling Objections
In sales, objections are part of the game. Prepare for common objections you might face when selling rental services and think about how you would respond positively. This will not only help you in the interview but also in your future role.
✨Showcase Your Team Spirit
Europcar values teamwork, so be ready to share examples of how you've successfully worked in a team before. Highlight your ability to communicate clearly and support your colleagues, especially in a fast-paced environment like Gatwick Airport.
