At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join Europcar, the leading car and van rental company in Europe.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on car hire and mobile contracts.
- Other info: Flexible shifts available with opportunities for career progression.
- Why this job: Be the face of Europcar and create memorable experiences for customers.
- Qualifications: Must have a clean driving licence and excellent customer service skills.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Europcar Mobility Group is looking for Drivers to deliver and collect our vehicles for our customers. You’ll be working in and around the latest vehicles on the road – most of our cars are less than a year old and our vans are less than 18 months old. You will be at the frontline of the customer relationship with our brand and will prepare the vehicle for the customer and deliver it with a good handover.
Responsibilities
- Delivery and collection of vehicles.
- Preparation of company vehicles.
- Identify any fleet maintenance issues.
- Deliver world‑class customer service.
- Become part of a successful team.
Qualifications
- A full, valid clean driving licence.
- Minimum 4 years of driving experience is required.
- Flexibility in working hours, including availability during the day, evenings, and weekends.
- Reliable, flexible, positive, and professional.
- Good team player.
- Exceptional customer service skills.
- Ability to adapt to the needs of the business.
- A keen and enthusiastic nature.
Benefits
- Competitive basic salary.
- Starting at 5.6 weeks holiday (including bank holidays).
- Enhanced maternity and adoption leave (subject to service and earning qualifications).
- Pension.
- Discounted car hire rates across our network.
- 20% discount on EE mobile phone contracts.
- Confidential legal and support service through BUPA.
- Career progression and development forms part of current non‑contractual benefit offering.
EEO Statement
We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, let us know.
#J-18808-LjbffrDriver in Birmingham employer: Europcar Group UK Limited
Europcar Group UK Limited is an excellent employer that values its employees by offering a dynamic work environment where teamwork and customer service are at the forefront. With opportunities for career growth and development, you will be part of a supportive culture that encourages flexibility and adaptability, making it an ideal place for those looking to advance their careers in the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Driver in Birmingham
✨Tip Number 1
Get to know Europcar! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate but someone who genuinely wants to be part of their team.
✨Tip Number 2
Practice your customer service skills! As a Driver, you’ll be the face of Europcar. Role-play with a friend or family member to nail that confident and friendly handover. First impressions count!
✨Tip Number 3
Be flexible with your availability. Europcar needs Drivers who can adapt to various shifts. Highlight your willingness to work evenings and weekends during your chat with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Europcar family. Don’t miss out on this opportunity!
We think you need these skills to ace Driver in Birmingham
Some tips for your application 🫡
Show Your Driving Experience:Make sure to highlight your driving experience in your application. We want to see that you have a full, valid clean driving licence and at least 4 years behind the wheel. Share any relevant experiences that showcase your reliability and professionalism.
Emphasise Customer Service Skills:Since you'll be the face of Europcar for our customers, it's crucial to demonstrate your exceptional customer service skills. Use examples from past jobs where you went above and beyond to create a great impression or resolve issues.
Be Flexible with Your Availability:Flexibility is key for this role, so make sure to mention your availability in your application. Let us know if you can work during the day, evenings, or weekends. This shows you're ready to adapt to the needs of the business.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Europcar Group UK Limited
✨Know Your Stuff
Familiarise yourself with Europcar's fleet and services. Being able to discuss the latest vehicles and their features will show your enthusiasm and knowledge, making a great impression on the interviewer.
✨Showcase Your Customer Service Skills
Since you'll be the face of Europcar for customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will highlight your suitability for the role.
✨Be Flexible and Positive
Flexibility is key in this role, so be ready to discuss your availability and willingness to work various shifts. A positive attitude can set you apart, so convey your enthusiasm for the job and your readiness to adapt to the needs of the business.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of representing Europcar well in front of customers.
