Europcar Group UK Limited invites applications for a Customer Care Agent based at the Leicester Support Centre. You will manage inbound/outbound enquiries across consumer and corporate customers throughout the rental journey.
Responsibilities include reservations by phone/email, handling live rentals, and post-rental support with complaint management, while ensuring SLA compliance and a professional customer experience.
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Customer Care Agent - Reservations & Live Rental Support employer: Europcar Group UK Limited
Europcar Mobility Group is an exceptional employer, offering a vibrant work culture at our Bristol Airport location where diversity and respect are celebrated. With competitive salaries, generous holiday allowances, and ample opportunities for career progression, we empower our Rental Sales Agents to thrive in a fast-paced environment while delivering world-class customer service. Join us to be part of a team that values your contributions and supports your growth in the evolving mobility sector.
